What are the responsibilities and job description for the FIELD SERVICE TECHNICIAN position at Custom Truck One Source?
Custom Truck One Source 7200 Jack Newell Blvd S, Fort Worth, TX 76118
We equip you for success with:
You’ll be the go‑to expert for customers across your region—diagnosing, repairing, and maintaining highly specialized truck‑mounted equipment. Most work is performed on customer sites, with occasional shop support.
In this role, you'll:
We do not offer sponsorship—candidates must be authorized to work in the U.S. without the need for sponsorship.
We equip you for success with:
- A company‑provided utility service truck (crane, welder, compressor)
- Company phone, computer, and diagnostic tools
- Strong benefits, paid time off, 401(k) match, uniforms, safety gear allowance, tool discounts, and more
- You bring your mechanical skills, your own tools, and a valid driver’s license (CDL preferred), and we’ll provide everything else you need to thrive.
You’ll be the go‑to expert for customers across your region—diagnosing, repairing, and maintaining highly specialized truck‑mounted equipment. Most work is performed on customer sites, with occasional shop support.
In this role, you'll:
- Troubleshoot, repair, and maintain
- Bucket trucks / aerial devices
- Digger derricks
- Truck‑mounted cranes (LMI & CAN‑bus systems)
- Hydraulic utility equipment & major components
- Heavy‑ and light‑duty truck chassis, diesel, and electrical systems
- Perform inspections, preventive maintenance, and on‑site diagnostics
- Read and interpret manuals, schematics, and repair orders
- Use laptops and diagnostic software to identify issues
- Complete documentation accurately (repair orders, timecards, inspection forms)
- Communicate with customers and CTOS teams to minimize downtime
- Follow all safety, environmental, and regulatory requirements
- Participate in ongoing CTOS and manufacturer training
- Travel within and occasionally beyond your assigned territory
- You enjoy working independently and solving problems in real time
- You’re experienced with hydraulic, mechanical, and electrical systems
- You’re comfortable interacting with customers and working in the field
- You want a role where every day is different
- Electrical, hydraulics, welding, and schematic/blueprint reading
- Diagnostic software experience (QuickServe, DTNA, etc.)
- DOT, ANSI, and dielectric testing experience
- High school diploma or GED
- 5 years of related experience (field or shop tech)
- Valid driver’s license (CDL Class B preferred)
- Must provide your own mechanic tools
- Proficiency using documentation software and managing time effectively
- Competitive pay based on experience overtime opportunities
- 401(k) with employer match
- Medical, dental, vision, and life insurance
- Paid vacation, sick time, and holidays
- Short‑term & long‑term disability
- Employee Stock Purchase Plan
- Uniforms, safety boot & glasses allowance
- Tool discount programs
We do not offer sponsorship—candidates must be authorized to work in the U.S. without the need for sponsorship.