What are the responsibilities and job description for the FIELD SERVICE TECHNICIAN position at Custom Truck One Source?
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Summary
Primary responsibility is to perform vehicle troubleshooting, repair and maintenance work on chassis and truck mounted aerials, digger derricks, cranes, high rail and other equipment, in accordance with dealer and factory standards, either at the service center or in the field. This position will report out of Forest, VA.
Essential Duties and Responsibilities
- Must work safely in a fast-paced environment – many times under pressure or with deadlines, in both shop, and field/jobsite environments.
- Work in shop environment between field assignments
- Open to on-going training and certifications as necessary
- Determine overall condition of machines through inspections.
- Diagnose issues with hydraulic and electrical systems.
- Restore equipment to working order with urgency.
- Exhibit positive interaction with all Custom Truck One Source employees and customers.
- May be required to assist with in servicing on-site for customers including complete machine set up and tear down.
- Willing to travel for extended periods including overnight stays.
- Understand and follow federal, state, and local regulations such as those governing the disposal of hazardous wastes.
- Complete all documentation, paper and electronic, that is required for the job.
- Technician must also comply with all expectations listed in the following “Attachment A.”
Required Skills and Qualifications
- Must have current CDL, Chauffeur’s License, Medical Card
- Must be well versed in onboard computer systems, electrical, driveline, hydraulics, troubleshooting and diagnostics.
- Ability to use a circuit tester and/or multimeter.
- Ability to read wiring diagrams, electrical and hydraulic schematics.
- Experience in diesel, gasoline engines
- Experience troubleshooting PAT, LMI and similar on-crane control systems.
- Creative thinking skills to make continuous improvements.
- Experience troubleshooting and repairing electrical boards and crane operations and site safety.
- Basic rigging knowledge and experience in the heavy construction environments
- Ability to use PC, Tablet, Phone to complete accurate records of all services completed.
- Must have an excellent attitude and work ethic and openness to change.
- Must be able to work in a team or on your own with little or no supervision.
- Ability to pass drug and background screens.
- High School Diploma or GED
- Strong communication skills
- Must be self-sufficient.
Preferred Skills and Qualifications
- Ability to complete DOT, ANSI Crane or Bucket and Dielectric tests highly desirable.
- Individuals with current crane and bucket certifications are preferred.
Working Conditions
- The job is performed under extreme temperature variations and some hazardous conditions.
- Must be able to safely operate equipment at heights up to and exceeding 100 feet.
Physical Requirements
- Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing on ladders and platforms of heights above 42”, significant stooping, kneeling, crouching, and/or crawling throughout an 8–12-hour day, and up to 60 hours per week.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
BENEFITS
- 401(k) with Employer Match
- Competitive Health Care
- Dental, Vision, and Life Insurance
- Paid Vacation, Sick and Holidays
- STD/ LTD
- Partner Discounts
- Investment in Employee Development
Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.