BUSINESS OPERATIONS ANALYST

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.

Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.

Summary

The Business Operations Analyst plays a key role in supporting manufacturing and business objectives by analyzing operations, production data, and financial performance. This role works cross-functionally to optimize production schedules, improve efficiency, and provide actionable insights that drive operational and financial success. The analyst is responsible for reporting, forecasting, and identifying opportunities for cost reduction and process improvement.

Essential Duties and Responsibilities

Operations & Production Analysis

• Monitor and analyze production data to track output, efficiency, downtime, and performance against targets.
• Provide detailed operational reporting to leadership and suggest data-driven solutions to improve processes.
• Collaborate with production and scheduling teams to develop, adjust, and maintain production plans that align with demand forecasts and capacity.

Financial Performance

• Assist with budgeting, forecasting, and variance analysis for production and operational expenses.
• Partner with finance and operations to ensure accurate month-end close processes, including reconciliation of production data and cost variances.

Business Process Improvement

• Identify and recommend opportunities for process improvement in production, inventory management, and supply chain.
• Assist and support the Vice President of Operations on continuous process improvement initiatives and drive efficiency in key business processes.
• Manage reporting tools to increase visibility to operational performance.

Cross-Functional Collaboration & Support

• Act as a liaison between production, finance, supply chain, and leadership to ensure alignment of goals and priorities.
• Provide insights and recommendations during sales, operations, and production meetings.

• Partner with the Accounting Controller on all tests of internal controls including but not limited to the physical count of inventory, rental assets, costing and other fixed assets.
• Partner with all areas of the organization including but not limited to Production, Sales, Rental, Service and other functions on strategic initiatives.

Required Skills and Qualifications

• BBA or BS in Finance, Accounting or Business Management.
• 1-3 years of reviewing financial statements and/or performance metrics and communicating results to senior management.
• Must be able to pass a pre-employment drug test.
• Proficient fluency with data and financial reporting in Excel.

• Comfort dealing with ambiguity and ability to work independently.
• Must possess excellent communication and presentation skills, and be comfortable interacting with executive-level management.
• Strong quantitative and analytical competency
• Preferred prior experience with PowerBI or other comparable business analytical tool experience (ex. Hyperion Essbase, Business Objects, etc.)

• Synthesize complex or diverse information; Collects data; Uses intuition and experience to complement data; Designs work flows and schedules.
• Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Puts success of team above own interests.

• Ability to ensure complex production processes are accurately and thoroughly followed.
• ERP system proficiency specifically M3 preferred.

Working Conditions

• Majority of work performed in an office setting
• Work as scheduled with punctual attendance, Monday-Friday plus any additional hours/days necessary to meet business demands.

Physical Requirements

• Occasional lifting of 10-50 pounds
• Ability to sit for at least 8 hours per day

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Benefits

• 401(k) with Employer Match
• Competitive Health Care
• Dental, Vision, and Life Insurance
• Paid Vacation , Sick and Holidays
• STD/ LTD
• Partner Discounts
• Investment in Employee Development

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.