What are the responsibilities and job description for the Quality Technician position at Custom Tool Inc.?
Quality Technician
Location: Cookeville, TN
Department: Quality
Reports To: Quality Manager
PLEASE DO NOT APPLY IF YOU DO NOT HAVE QUALITY EXPERIENCE
Does a position with a growing company that supports industries integral to the American economy interest you?
How does working for a company that values hard work, resourcefulness, and initiative compare to where you are now?
Do you get job fulfillment knowing that the tasks you perform directly contribute to a customer’s satisfaction?
Are you motivated when given opportunities to grow your skills and expand your responsibilities within an organization?
If so, we want you on our team.
Position Summary
As a Quality Technician, you will support the quality processes of our precision manufacturing operations. You will perform component inspections, audit processes, support root cause investigations, and help ensure that all machined components meet customer and regulatory requirements before shipment.
This role is hands-on, detail-oriented, where problem-solving, and a proactive mindset toward continuous improvement is vital for success.
Key Responsibilities
Inspection & Verification
- Perform first article, in-process, and final inspections of CNC machine components.
- Verify product conformity using precision measuring equipment (calipers, micrometers, height gauges, bore gauges, CMM, etc.).
- Review part drawings, GD&T, and customer specifications to ensure compliance.
- Ensure all required inspection documentation is complete and accurate prior to shipment.
Non-Conformance & Corrective Action
- Identify, document, and contain non-conforming materials.
- Assist the Quality Manager with root cause analysis and corrective action implementation.
- Support internal corrective and preventive action (CAPA) processes.
- Monitor effectiveness of corrective actions and report findings.
Quality Management System (QMS) Support
- Support internal audits and audit preparation activities.
- Maintain inspection records, calibration logs, and quality documentation within a paperless system.
- Ensure traceability requirements are met for all products.
Process & Production Support
- Work closely with CNC operators, programmers, and engineers to resolve quality issues at the source.
- Provide real-time feedback to production teams to prevent defects and improve processes.
- Participate in continuous improvement initiatives focused on reducing scrap and rework.
Customer & Supplier Quality Support
- Assist in compiling documentation for customer quality requirements (FAIRs, PPAPs, certs, etc.).
- Support response preparation for customer quality concerns.
- Assist with supplier quality verification as directed.
Required Qualifications
- Ability to work effectively in a team-oriented, fast-paced environment.
- Experience in a manufacturing environment.
- Attention to detail
- Capable of following pre-determined inspection plans.
- Capable of using inspection tools.
- Proficiency with general computer technology.
- Blueprint reading.
Preferred Qualifications
- Analytical and problem-solving skills.
- Can interpret geometric dimensioning and tolerancing (GD&T)
- Experience operating a CMM
- Experience using inspection software.
- Have conducted process audits that support a quality management system.
- Performed inspections for a company that supports automotive and/or aerospace industries.
What Success Looks Like
- Non-conforming parts are identified and contained before shipment.
- Inspection documentation is accurate, complete, and audit-ready at all times.
- Production issues are addressed proactively, not reactively.
- The Quality Manager is effectively supported in maintaining a robust and compliant QMS.
Employment Details
Job Type: Full-time
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location:
Cookeville, TN 38506 (Relocation required before start date)
Custom Tool is a Tennessee Drug-Free Workplace. A candidate who receives a job offer will be required to pass a drug test as a condition of employment.
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $24