Senior Project Manager

Custom Software Systems, Custom Software Systems, Inc. (CSS) is seeking a highly qualified Senior Project Manager to lead and oversee all Public Safety technology projects, including those supporting Police, Fire, 911, and Corrections. The successful candidate will play a key role in managing project scope, timelines, budgets, and stakeholder communications to ensure alignment with County and Office of Information Technology (OIT) objectives. 

This position requires a proven leader with extensive experience managing complex IT and business process implementation projects within the Public Safety domain, as well as a demonstrated ability to deliver results on time and within budget. The ideal candidate will hold an active Project Management Professional (PMP) certification and possess exceptional organizational, communication, and leadership skills. 

Responsibilities 

• Manage assigned Public Safety (e.g. Police, Fire, 911, Corrections) technology projects, ensuring alignment with County and OIT objectives. 
• Perform day-to-day project management activities, including tracking progress, identifying issues and risks, and recommending effective mitigation strategies. 
• Ensure all project work remains within scope, meets requirements, and is delivered on time and within budget. 
• Identify and manage project critical paths, milestones, testing phases, and acceptance criteria. 
• Recommend and implement solutions to improve efficiency, reduce costs, and enhance performance levels. 
• Monitor and resolve project issues, maintaining accurate and timely status reports for 
• stakeholders. 
• Prepare and deliver clear, professional communications, including written documentation, reports, and presentations. 
• Develop agendas, prepare meeting handouts, and facilitate productive project meetings. 

Clearance 

• Must be clearable 

Citizenship 

• US Citizenship  

Required Qualifications 

• Minimum of seven (7) years of successful project management experience leading large, high profile, and sensitive initiatives. 
• At least five (5) years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget. 
• Project Management Professional (PMP) certification from the Project Management Institute (PMI). 
• Demonstrated experience managing business process implementations, as well as software and/or hardware implementation and upgrade projects, using Waterfall and/or Agile methodologies. 
• Strong experience creating and managing project documentation consistent with PMI standards. 
• Proven ability to create and manage project deliverables across the Systems Development Life Cycle (SDLC). 

Knowledge, Skills & Abilities 

• Proficiency with Microsoft Project, Excel, and Word. 
• Experience developing and delivering executive-level presentations and communications. 
• Exceptional organization, coordination, and time management skills.  
• Ability to work on-site, Monday–Friday, 8:00 a.m. to 4:00 p.m. 
• Excellent oral and written communication skills. 

Education 

• Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.  Master’s degree is preferred.   

Certificates 

• Project, Program, Portfolio, or Agile management certification from the Project Management Institute (PMI). 

Education 

• Bachelor’s Degree in a related field or equivalent professional experience 

Compensation & Benefits12 

• Wage Range: Negotiable 
• General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include: 
• Health insurance plans  
• Health Savings Account (HSA) 
• Dental 
• Vision 
• Long-term disability 
• Short-term disability 
• Basic term life insurance 
• Supplemental term life insurance for employees, spouses, and dependents 
• Simple IRA 
• Parking/Commuting expense reimbursement 
• Training/Education