What are the responsibilities and job description for the Outbound Sales & Luxury Account Executive position at Custom Luxury Home Design?
Company Description Custom Luxury Home Design specializes in highly personalized home blueprint creation for homeowners and builders who value luxury, precision, and detail. The company offers both stock plans and fully customized designs, allowing clients to shape every aspect of their future home. Expert designers collaborate closely with clients, providing multiple prototype blueprints and unlimited revisions to refine each plan. This collaborative approach ensures that every blueprint reflects the client’s unique vision and lifestyle. Custom Luxury Home Design is dedicated to turning dream homes into meticulously crafted, build-ready plans.
Role Description This is a full-time, on-site Outbound Sales & Luxury Account Executive role based in Springfield, MO. The person in this role will focus on proactive outbound sales efforts, including identifying and qualifying new leads, conducting discovery calls, and presenting tailored design services to prospective clients and builders. Daily responsibilities include managing a portfolio of luxury accounts, nurturing long-term relationships, and guiding clients through the sales and design consultation process from initial inquiry to signed agreement. The role involves preparing proposals, following up consistently, coordinating with design teams to align expectations, and ensuring a high-touch, premium client experience. The Outbound Sales & Luxury Account Executive will also track sales activities in a CRM, monitor pipeline health, and provide feedback on market trends and client preferences to support business growth.
Qualifications
- Proven skills in lead generation and outbound prospecting, with the ability to identify and qualify high-value opportunities.
- Strong account management and relationship-building skills to support long-term luxury client partnerships.
- Excellent communication and customer service abilities to deliver a polished, high-touch client experience.
- Experience in consultative or luxury sales, preferably in real estate, architecture, interior design, or related fields.
- Comfort working on-site in Springfield, MO, with a professional presence suitable for high-end clientele.
- Competence with CRM tools, sales tracking, and basic sales reporting.
- Self-motivated, goal-oriented mindset with the ability to manage a sales pipeline and meet revenue targets.
- Available for the right entry level go getter as well