Project Manager

Are you an experienced project leader who thrives in a fast-paced, deadline-driven environment? Do you have the organization, communication, and business skills needed to manage complex projects while building trusted client relationships? If you are able to balance competing priorities while delivering high-quality work on time and within budget, you may be CLD's next Project Manager.

As a Project Manager at CLD, you will lead client engagements from project initiation through completion, overseeing all phases of the project lifecycle to ensure projects are delivered on time, within scope, on budget, and with exceptional quality. You will combine project leadership, operational excellence, client partnership, and business insight to deliver outstanding learning and development solutions and support long-term client success.

Custom Learning Designs (CLD) is a sales training partner that works with leading pharmaceutical, biotech, and medical companies to develop training and learning solutions for their commercial and medical teams. As a Project Manager, you will work cross-functionally with CLD teams and clients to lead complex engagements, develop effective project strategies, and ensure deliverables meet client expectations and quality standards.

• Direct and manage all phases of the project lifecycle, including project definition, planning, execution, monitoring, and project closure

• Lead high-value, large-scale, and highly complex projects involving multiple workstreams, accelerated timelines, co-promotes, and challenging client environments

• Develop and execute project strategies that maximize efficiency, profitability, resource utilization, and client value

• Serve as the primary project lead and build trusted client relationships through proactive communication and exceptional client service

• Communicate effectively with clients, including facilitating difficult conversations and independently delivering complex or sensitive messages

• Demonstrate confidence and expertise in CLD's project management methodology during client meetings

• Manage project financials, scope, timelines, risks, and resource allocation to achieve project and business objectives

• Coordinate effectively across CLD's cross-functional departments and provide clear direction and constructive feedback to writers throughout the development process

• Ensure project deliverables meet client expectations and quality standards

• Demonstrate strong business acumen by understanding client business challenges and collaborating cross-functionally to develop effective solutions

• Identify and resolve risks and issues while maintaining project timelines and quality

• Continuously look for opportunities to improve processes, efficiency, and operational excellence

• Maintain strong communication and leadership throughout projects to support positive client feedback and successful delivery

• Bachelor's degree required

• Experience with timeline management software

• Strong writing skills, including grammatical accuracy and the ability to communicate clearly

• Fastidious attention to detail and a commitment to producing accurate, high-quality work

• Ability to meet tight deadlines while maintaining quality and accuracy

• Ability to work independently as well as collaboratively within a team

• Knowledge of the pharmaceutical industry and regulations related to research, clinical trials, ethical conduct, and promotional review processes

• Experience with Veeva or other electronic referencing systems

• Strong organizational and prioritization skills, with flexibility to adjust to changing priorities and schedules

• Experience with Microsoft Office Suite

• Understanding of Learning and Development is a plus

The Project Manager role at CLD is an opportunity to lead complex, high-value client engagements while making a direct impact on the quality and success of learning and development solutions. If you are a confident project leader with strong client management, communication, and business skills who can successfully navigate tight timelines and shifting priorities, we would like to hear from you.

If you are interested in learning more about a career with Custom Learning Designs as a Project Manager, apply today!