Experienced Administrative Assistant

Custom Home Elevator & Lift Co., Inc., founded in 2004, is a professional and experienced company that sells, installs and services state-of-the-art home elevators, dumbwaiters, stairlifts, wheelchair lifts, for both residential and commercial applications. Our licensed technicians are factory-trained, and our Founding Owner has been in the Elevator and Lift industry since 1990.

Customer service is our way of life. We maintain an uncompromising focus on customer service, from our distinctive professional dress and courteous demeanor, to directly linking career advancement opportunities to the actual customer service we provide. Customers seek out and stay with Custom Home Elevator because our people believe in and deliver courteous, personalized service every day. Our goal is to exceed every customer’s expectations.

Job Description:

Provides a variety of administrative and staff support for the office including Operations Manager, Service department, and Sales department. The Administrative Assistant will be responsible for greeting office guests, answering incoming phone calls, dispatch leads to sales team, keep office organized, and other duties. This is a full time position working Monday through Friday 7:30am - 4:30pm. We also provide a 90 day review with raise if warranted.

Job Responsibilities:

• Take clear and complete phone messages gathering required information from caller and emailing phone messages to correct person(s).
• Manage data in spreadsheets and reports
• Open new projects based off of signed contracts.
• Maintain Filing System, including organize and filing paperwork.
• Partner with Sales team to respond to /send leads and proposals, open projects, track with installation team, and close out projects once installation is completed.
• Order products and brochures for Sales team.
• Update reports for Sales and Operations team.
• Perform a variety of other administrative duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent.
• Experienced Administrative Assistant.
• Excellent verbal and written communication and grammatical skills.
• Strong Attention to Details.
• Strong Computer Skills, including Microsoft applications (Excel, Outlook, Word, Calendar) and typing.

Desired Qualifications/Skills:

• Ability to Multi-task.
• Skill in recognizing and solving issues calmly and efficiently.
• Self-motivated, requiring little direct supervision.
• Demonstrate ability to learn new tasks and responsibility.
• ACT experience or other customer database experience a plus.
• Construction knowledge / blueprint reading a plus.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Microsoft Excel: 2 years (Required)
• Microsoft Word: 2 years (Required)

Ability to Commute:

• Blue Ash, OH 45241 (Required)

Work Location: In person

Salary : $20 - $22