What are the responsibilities and job description for the Shipping Manager - Ecommerce position at Custom Filters Direct?
Company Description
Custom Filters Direct specializes in providing custom-sized HVAC filters for commercial and residential buildings. We proudly serve hundreds of buildings across major cities, offering both small and large-scale orders. Our goal is to deliver exceptional customer service and high-quality products tailored to meet specific needs. We also provide purchase order options for added convenience.
Role Description
This is a full-time position for an Ecommerce Shipping Manager. The Shipping Manager will oversee and manage the shipping process to ensure timely and accurate order fulfillment. Responsibilities include coordinating shipments, tracking inventory, managing logistics, and collaborating with the e-commerce and sales teams to optimize shipping operations. The role also entails problem-solving and contributing to the enhancement of shipping operations to improve customer satisfaction.
Qualifications
- Strong analytical skills to monitor, assess, and improve shipping and inventory processes
- Excellent communication skills to liaise with internal teams and external stakeholders effectively
- Experience in E-Commerce and understanding of online order fulfillment processes
- Background in sales and marketing, with an ability to align shipping operations with business goals
- Organizational and time management skills to handle multiple tasks efficiently
- Familiarity with logistics, supply chain management, or a related field is a plus
- Bachelor’s degree in Business, Logistics, Supply Chain, or related field preferred