What are the responsibilities and job description for the Sales Coordinator position at Custom Craft?
Sales Coordinator
Hybrid | 1 day/week in-office
$25-$30/hour Paid Benefits Bonus Opportunities
Part-Time | 20-30 hours/week
Be the First Connection That Sparks Our Client Experience
Are you highly organized, tech-savvy, and great with people? At Custom Craft, we're a forward-thinking remodeling company dedicated to creating 5-star client experiences - and it all starts with you.
As our Sales Coordinator, you'll be the first point of contact for new prospects, ensuring they feel welcomed and supported from day one. You'll own HubSpot CRM management, keep data accurate and clean, and respond quickly to inquiries to maintain a seamless client experience. You'll also play a key role in supporting marketing initiatives that strengthen relationships and grow our brand.
If you love variety, thrive in a hybrid role blending sales, marketing, and client care, and enjoy helping people, this role is built for you.
Learn more about us at: https://customcraftdbr.com/about/
What You'll Do
- Act as the first touchpoint for new prospects - intake, qualify, and distribute leads.
- Own HubSpot CRM data integrity - maintain clean, accurate reporting and client records.
- Support marketing efforts: collect testimonials, manage mailing lists, and post on social media.
- Ensure a smooth, professional client experience from the first call through project start.
- Partner with the Sales & Marketing team to fuel company growth.
- Uphold timely response standards - live calls preferred, and all follow-ups within two hours during business hours.
What Makes You a Great Fit
We're looking for someone who's:
- Customer-focused You make prospects feel heard, valued, and cared for.
- Organized & detail-oriented You manage multiple priorities without dropping the ball.
- A strong communicator Comfortable talking to clients, vendors, and teammates.
- Tech-savvy Prior CRM experience required; HubSpot expertise preferred.
- Industry-aware Experience in construction, home improvement, or marketing/social media is a plus.
- Proactive You anticipate needs and act before being asked.
Perks & Benefits
- Competitive Pay: $25-$30/hour (based on experience)
- Health & Wellness: 100% employer-paid medical coverage
- Financial Security: Retirement savings plan with company match performance bonuses
- Work-Life Balance: Paid time off, flexible scheduling, and hybrid work
- Tools & Support: Mileage cell reimbursement, ongoing training, and career development
- Team Culture: EOS-driven environment with fun, family-friendly events
Schedule & Flexibility
- Part-Time Role: Guaranteed 20 hrs/week; up to 30 hrs during events
- Hybrid Work: Only 1 in-office day/week required
- Fast-Paced Environment: Live calls preferred; follow-ups within two hours
- Occasional Events: After-hours or weekend marketing activities (schedule adjusted accordingly)
About Us
At Custom Craft, we're a collaborative, EOS-driven team passionate about transforming homes and delivering unforgettable client experiences. We value clarity, accountability, growth, and fun - because when our team thrives, so do our clients.
Ready to make an impact and grow with a team that values you?
Apply today and start building something amazing with us!
Salary : $25 - $30
