Brand Operations and Marketing Assistant

Part-Time • Remote with 1 Weekly Meeting • Flexible Hours

About the Role

Custom by Gia is looking for a highly organized, self-motivated Brand Operations & Marketing Assistant to support the business behind the scenes. This role is perfect for someone who thrives in a small business environment, loves fashion and branding, and is excited to help grow a fast-moving apparel company.

Responsibilities:

• Create and send invoices to customers
• Manage customer communication, questions, and order follow-ups
• Assist with organizing files, product info, and backend workflow
• Reach out to boutiques for wholesale retail placements
• Help grow and maintain a client list
• Support marketing efforts including email outreach, promotional planning, and launch prep
• Research trends, competitors, and growth opportunities
• Assist with event planning and pop-up organization
• Brainstorm brand ideas, drop concepts, and strategies

Requirements:

• Must be 18
• Must be authorized to work in the U.S.
• Available for 8–12 hours per week
• Ability to meet once a week (virtual or in person)
• Reliable access to a laptop and stable internet
• Strong written and verbal communication skills
• Highly organized and able to manage multiple tasks at once
• Comfortable contacting customers, boutiques, and partners

Skills:

• Basic understanding of marketing, branding, or business operations
• Comfortable using digital tools (Google Drive, Canva, Wix or similar platforms)
• Strong attention to detail and accuracy (especially when invoicing)
• Ability to manage timelines, follow up with clients, and maintain organization
• Professional email etiquette and customer service skills
• Confidence researching and reaching out to boutiques or vendors
• Ability to brainstorm creative ideas for brand promotions

Hours:

8–12 hours per week (flexible)

Compensation:

$18 per hour

Perks:

• Experience working directly with a growing fashion brand
• Creative input in collections and brand direction
• Opportunity for increased hours or role expansion over time
• Discounted Custom by Gia apparel
• Resume-building real business experience