What are the responsibilities and job description for the Scrum Master/Team Coach position at Custom Business Solutions, Inc.?
Job Summary:
Works as a servant leader and coach to enable teams to self-organize, self-manage and deliver on their goals by following Lean-Agile practices. Coaches the organization in maturing the SAFe/Agile practices at both the team and enterprise level.
This SM will be capable of leading software development and product teams as well as experience with Kanban. This person will need to be an excellent communicator, above all else.
Primary Job Responsibilities:
1. Performs as a Scrum Master for 2-3 teams.
2. Performs assessments at the team or train level.
3. Leads, develops or improves internal training courses.
4. Enables cross communication between agile teams by participating in, organizing, and facilitating the coach sync meetings.
5. Maintains and creates relevant metrics to gauge team progress and drive improvements.
6. Contributes to writing SM CoP yearly objectives.
7. Demonstrates mastery of servant leadership (Facilitation, Coaching, Continuous Improvement).
8. Focuses on improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals and teams through personnel changes.
9. Facilitates the scrum ceremonies, removes impediments, acts as a buffer for the team from all outside distractions, and ensures that scrum rules are followed. Assists the team in staying accountable to their commitments consistently.
10. Prepares the team(s) for PI Planning events by calculating capacity and coaching best practices for WSJF (weighted shortest job first).
Please note that this role requires very strong communication and collaboration skills within teams and between teams.
Minimum Qualifications:
Position requires a bachelor's degree in computer science or information systems and five years of information technology experience with five year's work experience leading projects/developing or leading teams, three of those years must have been as a Scrum Master. SP, SSM/CSM, SPC, and SASM certification preferred.
Position requires an understanding of common Agile practices, service-oriented environments, and iterative development practices; knowledge and/or experience with widely successful Agile techniques: ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, and Automated Testing preferred; ability to manage large and complex projects; ability to help teams write user stories/epics, identify dependencies, and design optimal solutions; ability to establish immediate credibility with business stakeholders, build consensus, and achieve goals through influence; excellent interpersonal/communication skills.