Veteran's Service Office Administrative Assistant

Position Summary: The Administrative Assistant performs a variety of administrative and clerical tasks. Duties include providing support to the County Veterans Service Office, assisting the public, and managing daily office needs.

Essential Job Functions

• Answer and direct phone calls.
• Organize and schedule appointments.
• Write and distribute email, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies.
• Protect and maintain confidentiality regarding all Veteran records and information.
• Consult with the Veterans’ Service Officer regarding release of information issues and concerns as needed.
• Maintain contact lists.
• Prepare and submit monthly claims.
• Compile, scan, and upload documents into the Veterans claims database/programs used in coordination with the Department of Veterans’ Affairs Regional Office in Lincoln, NE.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Handle requests and queries from officer.
• Protect all confidential information regarding the Veterans serviced.
• Consult with the Veterans Service Officer regarding releasability of information.
• All other duties as assigned.

Preferred Talents

• Strong organizational skills with the ability to multi-task and prioritize work.
• Proficiency in Microsoft Office and Adobe Acrobat.
• Knowledge of office management systems and procedures.
• Effective communication skills both verbal and written.
• Ability to interact positively with the public, volunteers, Board members, County staff, and state personnel.
• Ability to carry out written or oral instructions independently.

Qualifications

• High school diploma or equivalent.
• Proven experience as an administrative assistant.

Physical Requirements
This position must be able to sit for long periods of time, operate a computer, office equipment, and may occasionally lift up to 20lbs.

Working Environment
While performing the duties of this job, the employee will be exposed to indoor conditions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18