What are the responsibilities and job description for the Parts and Service Specialist position at Curtis Lane Holdings LLC?
Description
We need your education, experience and skills to complete our team! When you join our team you will receive competitive pay, benefits after 90 days, paid time off, weekends off and paid holidays! There is always room for growth and opportunity within our expanding company and we need you!
Job Summary: Sell service repairs and maintenance, sell spare and replacement parts for compact equipment and attachments while providing excellent customer service.
- Parts Counter: balance money drawer, print invoices, answer telephone promptly, look up, locate and stock parts
- Demonstrate safety knowledge and skills, use Aspen accounting software and Bobcat parts systems
- Provide an excellent experience for customers and achieve personal and store sales goals and objectives
- Maintain a clean work area, including but not limited to bathrooms, work station, and lobby area
- Assist in maintaining store inventory processes, including putting away truck deliveries
- Generate service revenue by scheduling and tracking timely repairs for rental and customer equipment
- Provide cost and time estimates and updates to customers, assist with processing warranty claims
Requirements
Minimum of 1 year service and maintenance experience
Has a good understanding of Bobcat maintenance requirements and typical repairs
Effective communication skills – both written and oral
Good conflict resolution skills
An understanding of business management
Valid driver's license