Call Center Representative - Service Center

Job description

We are looking for a Call Center Representative in our Service Department at Currie Motors Buick GMC. This is a full-time position 40 hour a week position with full benefits including:

• Health, dental, and vision benefits
• Career training & development
• 401K
• Monthly bonuses

ABOUT CURRIE MOTORS BUICK GMC

Currie Motors Buick GMC is a part of the Currie Motors Auto Group, which is a family owned and operated group of car dealerships which has been in business for over 35 years in Chicagoland and Northwest Indiana. We pride ourselves in creating a working environment that is fun, fast paced and rewarding. The great majority of our Managers, across all departments, started off in entry level positions and have been promoted into their current managerial roles. To make this happen for you, we will give you all the training and tools necessary to succeed. Longevity in our dealerships is something we pride ourselves in and this is evident in the number of employees who have been working for us for 20-30 years. In addition, we are a high-volume dealership and with a large, and busy Service Departments. What does that mean for you? You will always be put in a position to earn great compensation and customers will always be coming in the doors.

A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE

When you begin your day in the Business Development Center (BDC), you will have many warm leads to contact. These are customers who are due for service on their vehicle which they purchased from us. You will be setting appointments for these customers to visit our Service Department for maintenance or repairs on their vehicle. Mechanical knowledge is not necessary as we will teach you what is necessary, but it is a plus. We will give you all the tools necessary to succeed. This includes phone training when you are hired and product knowledge so that you can have meaningful conversation with our customers about the services they are scheduling on their vehicle. You will learn how to quickly and effectively ask for an appointment and we will be put in the best position to succeed in your new role

QUALIFICATIONS FOR CALL CENTER REPRESENTATIVE

• Maintain a professional attitude.
• Ability and desire to make customers happy.
• Feel comfortable building new relationships, understanding customer needs quickly and asking for the appointment.
• Comfortable using the internet, social media and computers.
• Excellent phone and grammar skills.

WORK SCHEDULE

You will work 5 days per week, Monday - Friday.

ARE YOU READY TO JOIN OUR TEAM?

Apply today! If you are a good fit, you will get an email from to set up a time for an interview. We will make our decision within the next few weeks.

We are an equal opportunity employer and a drug free workplace. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Job Type: Full-time

Pay: $40,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Valparaiso, IN 46385 (Preferred)

Ability to Relocate:

• Valparaiso, IN 46385: Relocate before starting work (Preferred)

Work Location: In person

Salary : $40,000 - $90,000