What are the responsibilities and job description for the Manager, Program Management position at Curia?
Job Description
Manager, Program Management in Hopkinton, MA
Build your future at Curia, where our work has the power to save lives.
The Manager, Program Management, is responsible for providing cross-functional leadership to ensure the success of complex projects. Leading a team of Program Managers, the manager will identify and mitigate risks, ensure profitability of projects and champion customer satisfaction.
Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers’ therapies from curiosity to cure and ultimately to improve patients’ lives.
We proudly offer
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.
Manager, Program Management in Hopkinton, MA
Build your future at Curia, where our work has the power to save lives.
The Manager, Program Management, is responsible for providing cross-functional leadership to ensure the success of complex projects. Leading a team of Program Managers, the manager will identify and mitigate risks, ensure profitability of projects and champion customer satisfaction.
Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers’ therapies from curiosity to cure and ultimately to improve patients’ lives.
We proudly offer
- Generous benefit options (eligible first day of employment)
- Paid training, vacation and holidays (vacation accrual begins on first day of employment)
- Career advancement opportunities
- Education reimbursement
- 401K program with matching contributions
- Learning platform
- And more!
- Directly manage a team of program managers, ensuring that project activities, milestones and deliverables are well planned
- Foster good communication and relationships with other departments to fulfill client deliverables on-time; influencing those that are not direct reports
- Utilize Power BI dashboards (or similar systems) to monitor project profitability, ensuring target margins are met
- Ensure Planisware (or similar system), used to create Gantt timelines, risk registers and issue logs for client projects, is up-to-date and correct and utilize the system to assess Portfolio metrics, such as on time delivery
- Work with departmental leads to ensure optimal capacity and project planning, implementing systems-based project management processes where appropriate
- Spend time with on-site visitors and participate in meetings with potential and current clients
- Assign new contracts and/or customers to team members, maintaining workload schedules and projections
- Management of customer projects where required, ensuring a consistent approach through utilization of approved templates and process flows
- Coach the PM team in addition to other groups as appropriate to build talent across the department/site
- Identify and correct issues that hinder the function and success of the Program Managers and their projects; proactively seek out and recommend process improvements
- Work with departmental leaders to advance areas which are highlighted for process improvements
- Ensure timely escalation of potential issues and proposed solutions to line manager and Site Head as appropriate
- Develop site project forecasts
- Direct and establish the departmental objectives of the Program Management team
- Work as a customer advocate, balancing the needs of the customer with those of the business, as well as ensuring regular and open communications with the customer
- Contribute to Net Promoter Score (customer satisfaction) survey process for the biologics division and drive improvements in this metric
- BA/BS Degree in bioscience field or related study and a minimum of
- 5 years of relevant related work experience, plus 2 years in a team leadership role of professional level individual contributors.
- OR
- MA/MS Degree in bioscience field or related study and a minimum of
- 3 years of relevant related work experience, plus 2 years in a team leadership role of professional level individual contributors.
- Advanced degree in bioscience field or related study
- Experience in pharmaceutical/biotechnology industry
- Experience in a CDMO
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.
