What are the responsibilities and job description for the Claims Trainee position at CURE Auto Insurance (Citizens United Reciprocal Exchange)?
CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. We offer a collaborative working environment, competitive salary, and comprehensive benefits package including health and dental coverage, life and disability insurance, a 401(k) with generous company match, and much more.
About the Claims Trainee Program
CURE’s Claims Trainee Program provides an opportunity to build a strong foundation in the insurance industry while gaining hands-on experience across the Claims Department.
As a Claims Trainee, you will participate in a structured training program designed to introduce you to the fundamentals of auto claims, customer service, coverage, vehicle damage, and claim investigation. You will work alongside experienced claims professionals while developing the knowledge, judgment, and communication skills needed to advance your career in insurance.
This is an ideal opportunity for a motivated recent graduate who enjoys solving problems, working with people, analyzing information, and taking on new challenges.
What You’ll Do
As you progress through the program, you will:
Learn the fundamentals of the auto insurance claim process from First Notice of Loss through claim resolution.
Assist claims professionals with day-to-day assignments and claim-related activities.
Communicate with customers, claimants, repair facilities, legal professionals, medical providers, and other parties to gather information needed to resolve claims.
Document facts and details surrounding losses accurately and thoroughly.
Learn how to review insurance policies and identify applicable coverages.
Develop an understanding of vehicle damage, repair procedures, and determining whether a vehicle is repairable or a total loss.
Identify and communicate potential claim concerns or red flags to experienced claims professionals and team leaders.
Perform analytical work and assist with projects that support the Claims Department.
Develop an understanding of how Claims interacts with Underwriting, Customer Service, Legal, and other areas of the organization.
Participate in ongoing classroom, virtual, and hands-on training.
Maintain a high level of customer service and professionalism in every interaction.
Meet established productivity, quality, and claim cycle-time standards.
Perform other related duties and special projects assigned.
What We’re Looking For
Bachelor’s degree from an accredited four-year college or university required.
Recent college graduates are encouraged to apply.
No prior insurance experience required.
Strong written and verbal communication skills.
Excellent problem-solving and analytical abilities.
Strong organizational skills and attention to detail.
Ability to learn new concepts quickly and apply them in a practical environment.
Comfortable working in a fast-paced environment while managing multiple priorities and deadlines.
Customer-focused mindset and professional demeanor.
Ability to work effectively both independently and as part of a team.
Interest in building a long-term career in the insurance industry.
Knowledge of automobile components, systems, repair procedures, or related options is a plus, but not required.
Benefits
Comprehensive health benefits including medical, dental and vision coverage
Generous paid time off (PTO days, sick days, and holidays)
Flexible spending options with FSA & HSA plans
Life and AD&D insurance
401(k) with company match
Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
24/7 Employee Assistance Program (EAP) for employees and their families
Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
Fun, engaging in-office events that support our culture
Physical Actions/Environment: Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions.
Salary: $50,000 - $70,000 annually based on experience
Schedule: We offer flexible work hours between 8:00 AM and 5:00 PM, with options like 8–4, 8:30–4:30, or 9–5. We do our best to support individual preferences, though schedules may be adjusted as needed to ensure strong coverage and teamwork.
We also offer a hybrid schedule: team members work onsite four days a week and can work remotely one day a week.
Location: Princeton, NJ
We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination.
CURE Auto Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description may be subject to change at any time.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Salary : $50,000 - $70,000