What are the responsibilities and job description for the Business Operations Coordinator position at CurbTek?
This role is not a typical 9-to-5. If you need a predictable, structured schedule, this isn't the right fit — and that's okay. If you thrive when no two days look the same, keep reading.
About CurbTek
CurbTek is a mobile fleet maintenance company — we bring mechanics directly to our customers' vehicles so their fleets stay on the road. No dealership drop-offs. No lost days. Just service, on-site, on their schedule. We serve oilfield, construction, delivery, plumbing, and other fleet-heavy industries across the region and we're building toward a national footprint. Our edge is combining mobile service with fleet data and technology in a market that hasn't changed in decades.
The honest version of this role
What you're actually signing up for
You'll be the connective tissue of CurbTek's daily operations. That means managing technician schedules that shift constantly, coordinating around customers' operational hours, handling inbound service requests from existing fleet accounts, and keeping inventory and vendors in check — all at the same time. No single day has a clean handoff. You'll need to move between managing people, managing logistics, and talking to customers without losing the thread on any of it. You're expected to be reachable on evenings and weekends. That's not a rare exception — it's how fleet operations work.
Where this role takes you
The most cross-functional seat in the company — by design.
Most people in this role move into a specialized function within 1–2 years. That's intentional. The demands are real, but so is what you walk away with: a complete understanding of CurbTek's operations, customers, and industry that no other role can give you. The people who come through this seat are the best-positioned employees in the company — and we promote accordingly.
Sales
Operations
Field management
People & HR
Account management
What you'll own
- Technician scheduling and daily dispatch — keeping the field team moving and customers informed in real time
- Inbound account management and sales — responding to service needs from existing fleet customers and identifying upsell opportunities
- Vendor and inventory coordination — making sure parts, supplies, and third-party relationships don't become a bottleneck
- Supporting technician onboarding and day-to-day accountability
- General operations support — you'll be involved in building process, not just following it
Who succeeds here
Self-starter, no hand-holding needed
Comfortable with ambiguity
Strong communicator
Manages up, down, and sideways
High attention to detail
Tech-savvy, fast learner
Thrives in fast-moving environments
Stays calm when plans change
Motivated by ownership, not instruction
Requirements
- Bachelor's degree required (graduate degree a plus)
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and comfort learning new software
- Must be reachable on evenings and weekends to manage field operations
- Must reliably commute to Shreveport, LA 71109 or relocate before start date
- Automotive or fleet industry background helpful, but not required — the right person can learn the industry fast
Compensation & benefits
Base salary
$48,000 – $60,000
Schedule
Mon – Fri on-call
- Paid time off and holiday pay
- Employee discount
- Professional development support
Why CurbTek
- No company does what we do — you'd be joining something genuinely new
- Your work has immediate, visible impact on the business
- Flat team, direct access to leadership, and real say in how things get built
- Ambitious roadmap — we're scaling nationally and the people who get in early grow with it
Salary : $48,000 - $60,000