PART-TIME TECH SUPPORT SPECIALIST

Company Overview

Cumulus Media is an audio-first media company delivering premium content to a quarter billion people every month - wherever and whenever they want it. Cumulus Media engages listeners with high-quality local programming through 384 owned-and-operated radio stations across 84 markets; delivers nationally-syndicated sports, news, talk, and entertainmentprogramming from iconic brands including the NFL, the NCAA, the Masters, US Soccer, AP News, and the Academy of Country Music Awards, across more than 7,800 affiliated stations through Westwood One, a leading national audio network;and inspires listeners through the Cumulus Podcast Network, an established and influential platform for original podcasts that are smart, entertaining, and thought-provoking. Cumulus Media provides advertisers with personal connections, local impact and national reachthrough broadcast and on-demand digital, mobile, social, and voice-activated platforms, as well as integrated digital marketing services, powerful influencers, full-service audio solutions, industry-leading research and insights, and live eventexperiences. For more information visitwww.cumulusmedia.com.

Position Overview

Position Summary:

Tucked in the beautiful Blue Ridge mountains of northeastern Tennessee is the Tri-Cities 5 radio stations cluster 101.5 WQUT Classic Rock, 104.9 WKOS Nash Icon Country, 640 WXSM Sports Monster, 910 WJCW News Talk, and 1320 WGOC Business Talk Radio

We're looking for a dependable and tech-savvy individual to join our team as a Part-Time Tech Support Specialist. This role involves providing hands-on technical assistance, troubleshooting hardware and software issues, and supporting day-to-day technology operations.

Key Responsibilities & Qualifications

Key Responsibilities:

• Work closely and assist the engineering department with day-to-day technical tasks and support needs.
• Support basic networking tasks and connectivity issues.
• Maintain accurate records of support requests and resolutions.
• Collaborate with Engineering and operation teams to improve system reliability.
• Travel to station towers may be required.
• 24/7 on call for after hour emergencies

Apply Now

Job Requirements:

Qualifications:

• Excellent verbal and written communication skills
• Interact with management and staff at all levels and ability to multi-task, handle pressures, and meet deadlines
• Computer literacy in applicable software packages which may include Microsoft
• Ability to troubleshoot broadcast and business computer equipment to the component level
• Ability to work independently to troubleshoot/repair high-power AM and FM transmitting facilities
• Knowledge of electrical systems, UPS, and standby generators
• Must be able to lift 50 pounds
• Ability to climb stairs and ladders is required

Education and Licensing:

• Associates or technical degree in Information Technology or related field or equivalent level of experience
• SBE Certification a plus

What We Offer

What we offer:

• Competitive pay
• Focused, responsible and collaborative work environment with the ability to ask "what if" and try innovative solutions
• Medical, Dental & Vision Insurance coverage
• 401K with company match to plan for the long-term
• Paid Vacation & Holidays

For immediate consideration, please visit

https://cumulusmedia.jobs.net/

For more information about CUMULUS MEDIA, visit our website at:

https://www.cumulusmedia.com/

CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE

EEO Statement

CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).