Account Management Specialist - Senior

DESCRIPTION

We are looking for a talented Account Management Specialist - Senior to join our team specializing in Sales in Billings, MT.

In this role, you will make an impact in the following ways:

• Strengthening Customer Relationships : By developing and maintaining strong business relationships with assigned accounts, you will ensure customer satisfaction and loyalty, which is crucial for long-term success.
• Achieving Sales Goals : Your efforts in selling the organization's products and expanding existing customer relationships will directly contribute to meeting and exceeding sales targets.
• Supporting Revenue Growth : Identifying and contacting new business opportunities, as well as participating in cost reduction initiatives, will help drive revenue growth and improve profitability.
• Enhancing Customer Communication : Leading and managing communication with customers at appropriate levels will ensure that their needs and expectations are met, fostering a positive customer experience.
• Implementing Effective Contracts : Negotiating and implementing contracts with accounts will help secure favorable terms for the organization, ensuring smooth business operations and mutual benefits.
• Managing Operational Issues : Addressing production and distribution issues associated with accounts will help maintain a seamless supply chain, ensuring timely delivery and customer satisfaction.
• Championing Customer Feedback : Acting as the voice of the customer within the business and creating action plans based on customer satisfaction data will drive continuous improvement and enhance the overall customer experience.
• Driving Strategic Initiatives : Supporting account strategy, driving Customer Focus Six Sigma initiatives, and balancing inventory, service, and delivery capabilities will align with the organization's goals and contribute to its strategic success.

RESPONSIBILITIES

To be successful in this role, you will need to be able to:

• Value Differences : Embrace and leverage diverse perspectives and cultures to foster an inclusive environment that enhances creativity and problem-solving.
• Communicate Effectively : Develop and deliver clear, multi-mode communications tailored to the unique needs of different audiences, ensuring everyone is on the same page.
• Focus on Customers : Build strong relationships with customers and deliver solutions that are centered around their needs, ensuring high satisfaction and loyalty.
• Ensure Accountability : Hold yourself and others accountable for meeting commitments, maintaining a high standard of performance and reliability.
• Instill Trust : Gain the confidence and trust of others through honesty, integrity, and authenticity, creating a trustworthy and dependable reputation.
• Articulate Value Proposition : Understand and interpret customer needs, and effectively explain and demonstrate how your products, solutions, and services meet those needs better than the competition.
• Demonstrate Channel Awareness : Understand and explain the industry structure, dynamics, and paths to market to advance organizational goals and strategies.
• Develop and Execute Account Strategies : Identify objectives and develop account strategies that balance customer requirements with business capabilities, track progress against targets, and adjust plans as needed to achieve optimal results.

QUALIFICATIONS

Education, Licenses, Certifications:

• College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Significant level of relevant work experience, including previous customer and/or product experience required.
• Purchasing/commercial contract negotiation preferred.

Additional Information:

• Role is responsible for Cummins Industrial sales growth in Montana- N Dakota territory, representing the Cummins locations in Billings, Williston and Minot.
• Products will include OEM and aftermarket engines sales along with parts and service sales.

Additional Qualifications:

• Education in a business or sales background, or technical sales, mechanical degrees are preferred.
• Minimum 5 years of Sales/Engineering experience dealing with heavy equipment, powertrain or industrial applications.
• Familiarization or understanding of rotating equipment and powertrain fundamentals.

Additional Skills:

• Critical skills will include strong communication with customers and service operations teams, quick follow-up to customer needs.
• Superior organizational skills and proven sales growth working autonomously across a sales territory.

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience where appropriate.

Job Sales

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

Min Salary $93100

Max Salary $126100

ReqID 2416277

Relocation Package No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.