Administrative / Billing Assistant – Medical Office

Administrative / Billing Assistant – Medical Office

Cumberland Kidney Specialists / Diabetes & Geriatric Specialists is seeking a dependable, organized, and professional Administrative / Billing Assistant to join our medical practice.

This position combines office administration and medical billing responsibilities. We are looking for someone who works well in a busy medical office, communicates effectively with patients and staff, stays organized, and is comfortable assisting with both daily office operations and billing-related tasks.

ResponsibilitiesAdministrative Duties

• Assist with daily administrative and office operations
• Answer and route incoming phone calls professionally
• Assist with patient scheduling and appointment coordination
• Communicate with patients, providers, pharmacies, hospitals, insurance companies, and other healthcare offices
• Maintain accurate patient and administrative information
• Assist with scanning, faxing, filing, and document organization
• Work within AthenaOne/EHR to complete patient and office-related tasks
• Monitor messages and ensure requests are directed to the appropriate staff member
• Assist management with reports, spreadsheets, correspondence, and administrative projects
• Help maintain organized workflows between the front office, nursing staff, scheduling, billing, and providers
• Follow up on assigned tasks and ensure items are completed in a timely manner

Billing Duties

• Assist with medical claims submission and claim follow-up
• Review and work insurance denials
• Assist with accounts receivable (AR) follow-up
• Follow up with insurance companies regarding unpaid or outstanding claims
• Assist with payment posting and account reconciliation
• Review patient accounts for balances, payment activity, and billing issues
• Identify missing or incorrect information that may delay claim processing
• Assist with insurance verification and billing documentation as needed
• Research billing issues and communicate with appropriate staff to help resolve them
• Maintain accurate billing notes and documentation within the practice management system

Qualifications

• Previous medical office, administrative, or medical billing experience preferred
• Knowledge of medical billing, claims, denials, AR, and insurance follow-up is a plus
• Strong computer skills and ability to learn new systems quickly
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Ability to multitask and prioritize responsibilities
• Dependable and able to work independently
• Professional and courteous when communicating with patients, staff, and insurance companies
• Strong attention to detail and accuracy
• Experience with AthenaOne or another electronic health record/practice management system is a plus
• Experience with Microsoft Office, email, spreadsheets, and general office technology preferred

Ideal Candidate

The ideal candidate is organized, dependable, proactive, detail-oriented, and willing to learn. This position is best suited for someone who is comfortable moving between administrative and billing responsibilities throughout the day.

We are looking for someone who can recognize what needs to be done, take ownership of assigned responsibilities, follow through on tasks, and communicate effectively with management, clinical staff, patients, and insurance companies.

Previous medical office or billing experience is helpful; however, candidates with strong administrative skills, good computer knowledge, excellent communication skills, and the ability to learn medical billing processes quickly are encouraged to apply.

Job Type: Full-time
Schedule: Monday–Friday
Work Environment: Medical office

Qualified applicants should submit a resume through Indeed for consideration.

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $34,659 - $48,047