What are the responsibilities and job description for the Mobile Service Technician position at Cumberland International Trucks - Orlando/Idealease, FL?
Mobile Technician – Orlando, FL
Location: Orlando, FL
Department: Mobile Fleet Maintenance
Focus: Customer Service | Fleet Readiness | Field Service
Keep Orlando’s Fleets Moving—One Truck at a Time
Do you take pride in keeping trucks safe, reliable, and ready for work? Cumberland Idealease is looking for a Mobile Technician who enjoys working independently in the field while staying connected to a strong service team.
In this role, you’ll support lease and rental customers throughout the Orlando market by performing preventive maintenance, diagnostics, inspections, and repairs on medium- and heavy-duty trucks. You’ll represent the Idealease brand at customer locations with professionalism, consistency, and care—doing the job right the first time.
This is a great opportunity for a technician who values hands-on work, problem-solving, customer interaction, and long-term career growth.
What You’ll Do
As a Mobile Technician, you’ll play a key role in keeping customer fleets and rental units operating safely, efficiently, and reliably.
Your day-to-day responsibilities include:
- Perform Preventive Maintenance
Complete PM services on Class 6–8 trucks following Idealease standards, customer requirements, and safety guidelines. - Diagnose & Repair Trucks
Troubleshoot and repair mechanical, electrical, brake, suspension, drivability, and emissions systems. - Support Customer Fleets in the Field
Provide mobile service to assigned lease and rental customers throughout the Orlando area. - Conduct Inspections
Perform DOT inspections, safety checks, and follow-up repairs to keep units compliant and road-ready. - Document Work Accurately
Record labor, parts used, inspection results, and repair recommendations using company systems. - Communicate Clearly
Keep the service and parts teams informed on job status, parts needs, customer concerns, and next steps. - Coordinate Parts & Repairs
Work closely with the parts department to source components, manage returns, and complete repairs efficiently. - Maintain Your Service Vehicle & Tools
Keep the mobile service truck organized, stocked, clean, and ready for daily operations. - Deliver a Positive Customer Experience
Represent Cumberland Idealease professionally at every customer site through reliability, respect, and follow-through.
What We’re Looking For
- 3–5 years of experience servicing Class 6–8 trucks or comparable heavy-duty equipment
- Ability to perform PMs, inspections, diagnostics, and repairs in a mobile service environment
- Strong troubleshooting skills across mechanical, electrical, brake, suspension, drivetrain, and emissions systems
- Customer-focused mindset with solid communication and follow-up skills
- Ability to manage work orders and document repairs clearly and accurately
- Experience with digital repair or fleet systems (IBS, Decisiv, or similar platforms preferred)
- Valid driver’s license required
- CDL preferred or willingness to obtain one
- ASE and/or OEM certifications are a plus—or willingness to pursue them
Why Cumberland Idealease?
We offer steady work, modern equipment, and a supportive team that values technicians and promotes from within.
Standard Benefits (All Roles)
- 8 Paid Holidays
- Paid Time Off (PTO)
- Paid Vacation
- Paid Birthday Off!!
- 401(k) with Employer Match (Fidelity)
- $500 Employee Referral Program
- Medical Insurance
- Voluntary Vision & Dental
- Life & AD&D Benefits & Supplemental Life
- Short-Term & Voluntary Long-Term Disability
- 24/7/365 Teladoc Access
- Free & Confidential (EAP) Employee Assistance Program
- Company Apparel Allowance
- Team Oriented Culture
- Supportive Leadership
- Modern Equipment & Clean Facilities
- We Promote from Within
- Development Opportunities
Technician-Specific Benefits
- Sign-On Bonus for Qualified Candidates
- Relocation Assistance for Qualified Candidates
- Monthly Efficiency Bonuses
- Overtime Pay
- Yearly Boot & Tool Allowance
- Competitive Pay
- On-The-Job Training
- Paid Training
- Certification Reimbursement
Ready to Roll?
This role is ideal for a technician who takes pride in quality work, values customer relationships, and wants to be part of a growing lease and rental operation.
If you’re ready to bring your skills on the road and support Orlando-area fleets, we’d love to hear from you.
Apply today and become the Mobile Technician our Orlando customers count on.
EEOC: Cumberland International Trucks is a drug-free workplace and an Equal Opportunity Employer. We are committed to cultivating a safe, inclusive environment for all employees. Employment decisions are based solely on qualifications, merit, and business need.