ITS GIS Manager POS # 115000018

Join Cumberland County's Innovation & Technology Services team and help shape the future of geographic information systems that support essential County services. As the GIS Manager, you will lead the County's Enterprise GIS program, overseeing the development, administration, and optimization of innovative GIS solutions using ESRI technologies. This leadership role combines strategic planning, technical expertise, and team management to deliver reliable mapping applications, spatial data solutions, and enterprise GIS services that empower County departments, decision-makers, and the community. If you're passionate about leveraging technology to solve complex challenges while leading a talented GIS team, we encourage you to apply.

• Lead the planning, administration, and continuous improvement of enterprise GIS systems to ensure reliable, efficient, and high-quality GIS services. 
• Oversee the integration, maintenance, and management of spatial data within the Enterprise ArcSDE geodatabase while ensuring data integrity and accessibility. 
• Collaborate with database and server administrators to optimize GIS performance, maximize system availability, and support enterprise technology initiatives. 
• Develop, implement, and maintain GIS technical standards, geodatabase specifications, mapping conventions, and standard operating procedures. 
• Review, analyze, and interpret complex spatial data, applying advanced GIS methodologies, data conversion techniques, and quality assurance practices. 
• Plan, develop, and implement GIS applications and technology solutions that support departmental operations and align with organizational business needs. 
• Develop and deliver GIS training programs, user documentation, and technical resources to support end users and promote effective use of GIS technologies. 
• Foster a culture of continuous learning by coordinating employee development, cross-training opportunities, professional education, and technical skill advancement. 
• Research and evaluate emerging GIS technologies, products, and industry trends, providing recommendations to support strategic planning and infrastructure improvements. 
• Supervise assigned staff by overseeing recruitment, onboarding, coaching, work assignments, performance evaluations, leave administration, and employee development while promoting a collaborative and high-performing work environment.
• Supports the Emergency Operations Center (EOC) prior to and when activated as required.

• GIS related certification such as GISP or an ESRI certification displaying core concepts of GIS Design aspects & Data Modeling, GIS Analytical methods, data manipulation, geospatial data, and conceptual foundations.

• 4 years of experience demonstrating advanced knowledge of ESRI products (e.g., ArcGIS Desktop, ArcGIS Server, Model Builder, and ArcSDE).

• Knowledge of the methods, procedures and policies of Cumberland County as such pertains to the performance of the essential duties of the position

• Knowledge of the principles and practices of applications programming work to include analyzing complex user requests and developing, coding and implementing programs, preparing program documentation and assisting users

• Knowledge of multiple input and output file handling

• Knowledge of geography, cartography, and GIs technology

• Knowledge of creating, editing, and maintaining GIS data

• Knowledge of programming languages (e.g. Python, SQL, HTML, JavaScript and CSS), Microsoft’s SQL Server, and local government GIS applications

• Knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position

• Knowledge of the organization of the department, and of related departments and agencies; and occupational hazards and safety precautions required to perform the essential functions of the work

• Ability to establish and maintain cooperative and effective relationships with intra- and interdepartmental personnel, as well as any external entities

• Ability to supervise and train others; and strong ability to communicate orally and in writing

Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.