What are the responsibilities and job description for the Income Maintenance Supervisor II position at Cumberland County?
Position(s) are located in the Economic Services Division
**We are accepting Work Against applicants.**
This primary purpose of this position is to provide direct daily supervision to the staff, offer support, motivation, monitoring, evaluations, training, guidance and team building which allows the unit members to provide quality service to their customers. This is achieved through unit meetings, conferences, staffing, collective or one-on-one training sessions, evaluations, monthly quality assurance to include 100% checking of actions, and the day-to-day answers to questions asked by the caseworkers.
This position must be human services oriented and possess the ability to interact positively with customers, workers, supervisors, co-workers, and administration. This position must be open to giving and receiving assistance. This position performs other related duties are assigned.
This employee must respond to disasters as needed in accordance with the Cumberland County DSS policy or upon the declaration of a state of emergency by the Cumberland County Emergency Management Office.
*Applicants may qualify for a work against appointment with a certain degree of education and experience.*
PREFERRED EDUCATION & EXPERIENCE: Graduation from a four-year accredited college or university with a Human Services degree or equivalent and three years of Income Maintenance Caseworker experience OR three years of Income Maintenance Caseworker experience in a NC DSS agency.
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
Has or is able to obtain a valid North Carolina Driver's License.
This position will require assisting in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.
College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. If mailed, they must be postmarked before the closing date of the vacancy in order to be considered for the position.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2604.
MISSION
The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.
VISION
We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting-edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life.
OUR CORE STANDARDS & VALUES
A quality customer experience, business operations and employee experience represent our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.
Salary : $53,226 - $85,162
Income Maintenance Caseworker II- Food & Nutrition/Stamps
Harnett County -
Lillington, NC
INCOME MAINTENANCE CASEWORKER II -ADULT MEDICAID
City of Laguna Beach -
Elizabethtown, NC
Maintenance Tech
Remnant Mgt & United Management II -
Raeford, NC