Caseworker II - IDD - MH/IDD/EI

Job Description

Department: Cumberland County MH/IDD/EI

Address: 1615 Ritner Highway, Carlisle, PA 17013

Work Hours: 8:00 am - 4:30 pm - Monday through Friday (75 hours bi-weekly)

Position Type: Regular/Full Time

External or Internal: External

Position Code: MH2044

Position Title: IDD Caseworker II - Senior Human Services Case Manager for IDD

Salary: $28.65/hour

Pay Range & Step: 111 - Step 1

Posting Period: December 10, 2025 through Open Until Filled

This position is deemed a safety sensitive position, and the selected hire is subject to the successful completion of a pre-employment drug screening.

Recruitment Methods

• Transfer
• Lateral
• Reassignment
• Voluntary Demotion
• Promotion
  
  

Job description: This position provides case management for assigned caseload - assisting individuals with receiving needed services to carry out their Individual Support Plan and to provide on-going monitoring of client plan and any new client situations that may arise.

Essential Functions Of Job

• Develops Individual Support Plan (ISP) for caseload and coordinates services as set forth in ISP.
• Completes PUNS process with each consumer on caseload.
• Maintains consumer progress notes/records.
• Acts as advocate for clients in school, community or other needs areas.
• Adheres to regulations/policies that apply to the provision of Support Coordination services.
  
  

Additional Primary Job Duties

• Maintains contact with consumers as minimally required or more frequently.
• Enters client data in HCSIS for maintenance of records.
• Conducts phone contacts with consumers, families, physicians or others in regard to consumer needs and services.
• Assists consumers with completion of necessary paperwork.
• Facilitates meetings with consumers, family, providers, etc. as required.
• Completes requests and referrals for evaluations, services, etc. as required.
• Works with individuals in need of crisis intervention.
• Counsels families, individuals and providers.
• Interview clients to obtain social histories.
• Provides comprehensive information about agency programs.
  
  

Other Duties Of The Job

• Attends meetings, trainings and in-services as required by regulation.
• Educates and encourages the general public to support the IDD population.
• Performs other job related duties and case management and support services as required.
• Travels frequently to perform essential functions of job, to homes, providers etc.
• Some evening work (attendance at appointments, meetings) is involved in the performance of the job.
• Operates computer and software programs and other office equipment as necessary to carry out job duties.
  
  

MET’s

Six months of experience as a Human Services Case Manager; OR A bachelor's degree with a social welfare major; OR A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social services agency; OR Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Selection Criteria

• Meet the minimum experience and training for the job.
• Meritorious service: defined as the absence of any discipline above the level of written reprimand during the 12-months preceding the closing date of the posting.
  
  

Currently County Employees will follow the County Promotion/Demotion Policy.

If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.

CUMBERLAND COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER

Company Description

Mission Statement: To provide impactful and essential county services in the most effective, courteous, and financially responsible manner possible.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

Technology Support/Issues With Applying

If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov.

Email Confirmation

If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.

Benefits

Medical Benefits:

• Capital Blue Cross Medical Insurance
• Health Savings Account
• Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance
• United Concordia Dental Insurance
  

Retirement Benefits

• County Retirement Pension
• 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
• Fully vested after 5 years of credited service
• Normal Retirement Options:
• Age 55 with 20 years of credited service
• Age 60 with any amount of credited service
• Voluntary 457b Deferred Compensation Plan
• Military Time Buy Back Options
  

Paid Time Off

• Vacation
• 10 days per year, accrued per pay period (Non-Exempt)
• 15 days per year, accrued per pay period (Exempt)
• Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
• Personal
• 3 Personal days per year, pro-rated based on starting date
• Sick
• 5 Sick days per year, pro-rated based on starting date
• 12 Paid County Holidays
• No waiting period to receive paid holidays
  

Additional Benefits

• Educational Assistance
• 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
• Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
• Employee Assistance Program
• Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
• Flexible Spending Account
• Dependent Care Account
• Short Term Disability
• Long Term Disability
• Life Insurance