Vault Technician

Position Summary

The Vault Technician is responsible for supporting day-to-day vault operations, including order fulfillment, inventory accuracy, and compliance with all cannabis regulations and internal procedures. This role works closely with the Vault Supervisor and Sales team to pick, pack, label, and process product orders while ensuring all inventory movements are accurately recorded in the company's ERP system. The Vault Technician plays a key role in maintaining an organized, secure, and audit-ready vault environment.

Job Duties & Responsibilities

• Receive and review customer orders as directed by the Vault Supervisor or Sales team.
• Pick and pack product orders accurately, ensuring correct items, quantities, and batch information.
• Verify product labels for accuracy and compliance prior to shipment or transfer.
• Process inventory movements, order fulfillment, and transfers within the company ERP system.
• Handle product returns by confirming accuracy and returning items to their correct vault locations.
• Maintain organization and cleanliness of the vault, including proper storage and location labeling.
• Assist with routine inventory counts, audits, and discrepancy investigations.
• Follow all vault security, access control, and compliance procedures at all times.
• Report inventory discrepancies, labeling issues, or system errors to the Vault Supervisor immediately.
• All other duties as assigned.
  
  

Required Skills

• Exceptional Microsoft Excel capabilities and ability to manipulate data. 
• Ability to perform and prioritize multiple tasks effectively with strong attention to detail.
• Demonstrated proactive approach to problem-solving. 
• Resourceful team player with the ability to be effective independently in a rapidly changing environment. 
• Self-Motivated, Self-Starter 
• Knowledge of METRC (inventory management program). 
• Ability to manage multiple, competing priorities. 
• Must be able to work onsite.
• Excellent interpersonal, communication and written skills, and a high level of maturity. 
• Time Management: Scheduling / Attending Meetings as needed.
• Proficient in Outlaw scale and scanning systems.
  
  

 

Qualifications And Education Requirements

• 3-5 years of relevant experience
• High school diploma or GED equivalent required
• Experience using/configuring ERP systems and Metrc
• Broad functional understanding of ERP modules (Procurement, AP, AR, GL, etc.) and integration techniques (EDI, API, Flat file, etc.)
  
  

COMPETENCIES

• Ability to Learn- Assimilates and applies new job-related information for all sources promptly and effectively; shows desire to broaden knowledge and perspective; learns from both successes and failures.
• Adaptability- Overcomes resistance to change; maintains effectiveness despite changing tasks, responsibilities, coworkers, and environments; incorporates changes in priorities and team composition into work processes.
• Problem Solving- Applies a systematic approach to problem solving; relates and compares data from different sources, identifies issues, secures relevant information, and spots connections in the data before developing strategic plans for solving problems.
• Attention to Detail- Accomplishes tasks thoroughly with concern for all areas involved, no matter how small; verifies the accuracy of information before moving forward on a project or task.
• Customer Service Orientation- Prioritizes the needs of customers; balances organizational policy and customer interest; provides outstanding service to internal and external customers.
• Initiative- Makes active attempts to influence events to achieve goals; self-starting rather than passively accepting; takes action to achieve goals beyond standard expectations.
• Integrity and Ethics- Stays within legal and ethical guidelines when dealing with workplace challenges; shows reliability, consistency and demonstrates respect for others; understands how the impact of their actions could affect the company.
• Teamwork- Addresses conflicts and disagreements that affect team cohesiveness in a proactive manner; works effectively with others in the organization and outside the formal lines of authority (i.e., peers, other units, senior management) to accomplish organizational goals; considers the impact of their decisions on others and shares credit with others for team accomplishments.
• Planning and Organization- Establishes a course of action for self to accomplish specific goals; plans proper assignments for personnel and appropriately allocates resources; manages time, resources and agenda effectively to avoid waste.
• Work Standards- Sets high goals or standards of performance for self, subordinates, others and the organization; experiences dissatisfaction with average performance; addresses others when their standards are affecting team performance.