GUEST RELATIONS GREETER (13141)

Job Summary:        

• Promptly greet and direct patients, family, etc in the lobby in an enthusiastic and cheerful manner.    
• Take steps as needed to assist visitors/patients in finding their destination.    
• Accurately scan documents into CPSI imaging system.    
• Sort and distribute mail, taking care in ensuring mail gets to the proper party.    
• Prep checks for cashier using the current hospital policy and procedure on cash handling.    
• Accurately and thoroughly document pertinent events regarding the handling of the account including researching of prior accounts.    
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.      
• Uphold and promote patient safety and quality.     

Education:                
High school diploma required.                  

Experience:                
One to two years' clerical experience required. Customer service skills and computer skills required.                

Additional Skills/Abilities:                
Knowledge of Microsoft Office Suite of products helpful but not required. Experience in a medical office setting or hospital helpful but not required.