Residential Water Treatment Sales

Position Overview: As a Residential Sales Consultant, you will meet with prospects in their homes to understand their water-related needs and educate them on the value of Culligan's solutions. Your contributions will be pivotal to the growth and success of our company. Operating in a 100% commission-based structure, this role requires high levels of self-motivation, resilience, and a proactive approach to building a sustainable sales pipeline. You will possess a skill set as a successful prospector, closer, and marketer. In addition, you will be given company leads and marketing support to help build your territory.

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Key Responsibilities:

1. Prospecting and Lead Generation:

o Conduct in-home appointments with leads provided and actively prospect for additional opportunities through outreach.

o Leverage cold calling, networking, referrals, and digital tools to build a robust pipeline of leads.

o Utilize CRM tools to track and manage leads through the sales cycle.

2. Sales Execution:

o Assess the current water conditions of prospects and present tailored solutions.

o Perform tests and demonstrations to compare current water quality with Culligan’s purified options.

o Negotiate terms and close sales effectively to meet or exceed sales targets.

3. Follow-Up and Relationship Building:

o Diligently follow up with prospects from initial visits that did not result in a sale, reinforcing the benefits and value of our solutions.

o Build long-term relationships with customers to foster trust and address future needs.

4. Territory Management:

o Develop territory and manage CRM to track progress and customer interactions.

o Identify trends and feedback in the market to adapt strategies and improve product positioning.

5. Continuous Improvement:

o Attend regular training sessions to stay updated on products, industry trends, and best practices.

o Solicit feedback from customers to refine the sales approach.

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Key Skills:

· Ability to ask insightful questions to build value.

· Desire for personal and professional growth with a growth mindset.

· Strong objection-handling skills.

· No limiting beliefs; proactive attitude.

· Self-motivated with an entrepreneurial mindset.

· Comfortable asking for introductions/referrals

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Key Qualifications and Experience:

· Sales Experience: Minimum 3 years of professional sales experience, preferably in residential sales or a similar industry.

· Proven Track Record: Demonstrated ability to consistently meet or exceed sales quotas in a commission-based role.

· Communication Skills: Exceptional verbal and written communication skills; adept at storytelling and building rapport.

· Customer Engagement: Excellent customer service skills with the ability to engage and earn trust quickly.

· Technology Proficiency: Familiarity with CRM platforms, digital marketing tools, and other relevant technologies.

· Education: High school diploma required; further education is a plus.

· Transportation: Valid Drivers license and reliable transportation are required

· Availability: Flexible to work days, nights, and weekends as needed.

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Key Competencies:

1. Self-Motivation: Ability to work independently and remain focused in a high-pressure, results-driven environment.

2. Resilience: Demonstrated capacity to handle rejection and continue prospecting with enthusiasm.

3. Interpersonal Skills: Strong ability to connect with and influence a diverse range of customers.

4. Problem-Solving: Creative thinker with the ability to propose solutions that address customer needs.

5. Team Player: Strong team player, open to coaching and mentorship.

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Performance Metrics:

1. Sales Targets and Quotas:

o Monthly sales quotas and targets in terms of revenue and units sold.

1. Monthly sales target $50,000.

2. Units sold target 25.

o For the purposes of Sales Targets and Quotas, sales and units are measured by agreements signed in said month.

2. Closing Conversion Rates:

o Percentage of appointments that are successfully converted into sales.

1. Average monthly target of 65% (calculated on prior 60 days).

2. Minimum average monthly target of 50% (calculated on prior 60 days).

3. Self-generated Sales Activity:

o Monthly appointments set by sales representative outside of company-provided appointments.

1. Representative is expected to manage 8-10 self-generated activities at all times. (Results to be reported to Director at weekly one-to-one meetings.)

2. Representative is expected to spend 50% of their work week engaged in prospecting activities.

4. Customer Revisit Activity:

o Representative is expected (nonnegotiable) to revisit each customer post-sale.

1. Every closed sale must be revisited within 10-14 days after install.

2. Water testing to be completed.

5. Product Knowledge:

o Demonstrates an understanding of the company’s products and services, including technical specifications and benefits.

1. Consistently follow sales demo and sales process at appointments.

2. Mandatory attendance at Monthly Sales Web Seminars, as hosted by Culligan International, to gain insightful product knowledge.

6. Attendance Expectations:

o Weekly team meeting.

o Weekly one-to-one meeting with Sales Director.

o Representative will not reschedule sales appointments without prior consent from Director. If representative cannot make the appointment due to unforeseen circumstances, the Director may reassign the appointment to another representative.

o A sales representative is expected to spend a minimum of 40 hours a week on company activities, including appointments and prospecting.

o A Household Sales Representative is expected to work or attend events outside of normal business hours, including nights and weekends. Events include, but not limited to:

1. Home Shows

2. Community engagement events

3. Call nights

4. Team activities related to self-generating appointments.

7. Compliance and Process Adherence:

o Adherence to company sales processes, including dress code, accurate documentation and paperwork, to include:

1. CRM daily updates.

2. Finance contract completion.

3. Daily activity reporting to Sales Director.

4. Timely delivery of contracts and payment to Director.

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Compensation Structure:

· 100% commission-based with competitive earning potential.

· Uncapped commissions with estimated annual earnings of $80,000-$150,000.

· Guaranteed training pay for up to 8 weeks.

· Unlimited compensation potential.

· Bonus incentives for exceeding sales targets.

· Additional rewards for top performers

· Generous car allowance and company vehicle for top-producing consultants.

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Benefits:

· Flexible schedule.

· Generous PTO package.

· Extensive training program.

· Paid training for 8 weeks.

· 401K with company match.

· Paid parental leave.

· Outstanding company purchase discount.

· Employees of Culligan receive a competitive benefits package and exclusive privileges.

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Tools and Resources Provided:

· Access to CRM software and sales tools.

· Marketing collateral and resources to support outreach efforts.

· Regular training and development sessions.

· Ongoing support from the sales management team.

· Company-provided leads to support territory growth.

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Application Process:

Candidates should submit a comprehensive resume detailing sales experience and accomplishments. Selected applicants will undergo an initial interview, followed by a role-play sales exercise to assess skills and approach. Please E-mail resumes to hannap@culligankc.com