Quality Test Engineer

Cullerton Group has a new opportunity for a Quality/Test Engineer 2. The work will be done onsite in Tucson, Arizona. This is a 24-month position that can lead to permanent employment with our client. Compensation is up to $40.00/hour full benefits (vision, dental, health insurance, 401k, and holiday pay).

Job Summary

We are seeking a Quality/Test Engineer (Product Service Consultant) to support Caterpillar's MineStar Terrain technologies by providing product validation, technical troubleshooting, and service engineering support throughout the product lifecycle. This role focuses on supporting New Product Introduction (NPI), Continuous Product Improvement (CPI), customer issue resolution, and project management while working closely with global engineering teams. The ideal candidate has experience supporting industrial technology products, strong technical problem-solving skills, and a customer-focused approach to delivering reliable solutions.

• Key ResponsibilitiesSupport New Product Introduction (NPI) projects by creating technical documentation and validating the form, fit, and function of newly developed products.
• Investigate production defects and support Continuous Product Improvement (CPI) initiatives.
• Provide advanced technical support by troubleshooting, diagnosing, and resolving customer production issues.
• Triage customer escalations to restore production systems as quickly as possible.
• Validate products and support product quality, reliability, and performance improvements.
• Collaborate with global engineering teams to resolve technical issues and implement product enhancements.
• Analyze technical data and provide recommendations to improve product performance and customer satisfaction.
• Support project management activities and maintain technical documentation throughout the product lifecycle.

• Required QualificationsBachelor's degree in Computer Science, Mechanical Engineering, Mining Engineering, or a related engineering discipline. (Associate's degree accepted with additional relevant experience.)
• 3–4 years of experience supporting New Product Introduction (NPI) and Continuous Product Improvement (CPI) processes.
• Experience providing technical support within an industrial, manufacturing, mining, or production environment.
• Strong customer focus, technical problem-solving skills, and technical aptitude.
• Project management experience.
• Experience with Azure, Linux, SQL Server, TCP/IP networking, and interpreting engineering schematics.
• Strong communication, analytical, and relationship management skills.
• Must reside within 50 miles of Tucson, AZ (local candidates only).

• Preferred QualificationsPrevious experience as a Product Service Consultant or Product Service Engineer.
• Mining industry or heavy equipment experience.
• Product support or field service engineering experience.
• Experience gathering and analyzing technical data to support engineering decisions.
• Internship experience may be considered depending on relevance and duration.

Why This Role?

This opportunity offers the chance to work with Caterpillar's MineStar Solutions Division, supporting innovative autonomous mining technologies used around the world. You'll contribute to new product introductions, continuous product improvements, and customer support initiatives while collaborating with global engineering teams. The role provides valuable experience in product validation, technical troubleshooting, project management, and advanced mining technology within a highly collaborative environment.