Sales & Marketing - Community Manager I **Remote

Sales & Marketing Community Manager I | Remote

Location: Remote (USA)

Contract: 12 Months | Possible Extension

Pay Rate: $23 $25/hour

We are looking for a Community Manager I to manage social media communities, engage directly with consumers, and represent the brand across owned social channels. This role is ideal for someone with hands-on Sprinklr experience and a strong background in social media engagement and copywriting.

Key Requirements

• Bachelor s degree required.
• English as a first language.
• 1 2 years of experience in community management/social media.
• Hands-on Sprinklr experience is required.
• Experience managing social media communities and engaging with consumers.
• Strong social media copywriting and editing skills.
• Experience handling both proactive and reactive consumer interactions.
• Knowledge of social media risk management and identifying emerging risks.
• Ability to monitor social channels, identify opportunities, and flag issues.
• Experience creating FAQs, consumer responses, and social media content.
• Ability to maintain brand voice and create culturally relevant, social-native engagement.
• Strong communication and collaboration skills with cross-functional teams and external agencies.
• Knowledge of current social media trends and best practices.
  
  

Schedule

• Monday Friday, with shifts scheduled between 8:00 AM 9:00 PM CT.
• Occasional weekend coverage may be required: Saturday & Sunday, 9:00 AM 5:00 PM CT.
  
  

Nice to Have

• Bilingual in Spanish or French.
• Personal or professional experience related to baby/child care.
  
  

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