What are the responsibilities and job description for the New Car Sales Associate position at CTSI-Talent Acquisition Co.?
Company Description CTSI-Talent Acquisition Co. is a recruiting and staffing organization located in Shaker Heights, Ohio focused on connecting skilled professionals with employers in the automotive sector and related industries. The company partners with dealerships and automotive businesses to identify talent for sales, service, and operational roles. CTSI-Talent Acquisition Co. emphasizes professional growth, performance-driven environments, and long-term career opportunities for the candidates it supports. Team members and placed associates are encouraged to deliver excellent customer experiences and represent client brands with integrity.
Role Description The New Car Sales Associate is a full-time, on-site role in the Cleveland and surrounding areas. responsible for guiding customers through the new vehicle purchasing process. Day-to-day activities include greeting and engaging customers, assessing their needs, presenting vehicle options, conducting test drives, and explaining features, pricing, and financing options. The associate will prepare sales proposals, complete required documentation accurately, and work closely with finance and management teams to finalize transactions. This role also involves following up with prospects and existing customers to support customer satisfaction, encourage repeat business, and maintain strong customer relationships. The New Car Sales Associate is expected to meet sales goals, stay current on product knowledge and market trends, and uphold dealership standards for professionalism and customer service.
Qualifications
- Candidates should possess strong Customer Satisfaction and Customer Retention skills to ensure positive experiences and build long-term relationships.
- Candidates should possess excellent Interpersonal Skills and Communication abilities to engage customers, understand their needs, and provide clear information.
- Candidates should possess experience or strong interest in Automotive Sales, with the ability to learn vehicle features, pricing, and financing options.
- Candidates should possess basic computer proficiency for CRM systems, email, and sales documentation, and strong organizational skills to manage multiple customers.
- High school diploma or equivalent required; prior automotive or retail sales experience is preferred but not mandatory.
- Ability to work on-site, including evenings and weekends as needed, and a valid driver’s license with a clean driving record.