Print Production Associate Level 3

Job Title: Print Production Level 2
Location: Raleigh, NC
Job Type: Hourly Consultant
Hours: 5:00am - 2:00pm (Monday - Friday) with 1 hr lunch.
Pay: $19.57 - $20.29

Essential Functions:

• Operate digital, high-volume, and color production equipment to meet customer requirements
• Serve as point of contact to receive, review, and electronically log incoming print jobs
• Perform routine and defined production tasks with a high level of accuracy and efficiency
• Operate finishing equipment including paper cutters, inserters, laminators, hole punchers, and folding/inserting mail equipment
• Conduct quality inspections before, during, and after each production run
• Troubleshoot and resolve production issues to meet delivery and output requirements
• Clean and perform operator-level maintenance on production and office equipment
• Process forms, update information, and maintain reporting logs for billing and tracking
• Estimate, schedule, and track production jobs to ensure timely completion
• Optimize document design for print quality and reproduction, including inspection of fonts, resolution, and formatting
• Sort, scan, and convert hardcopy materials into digital formats as required
• Manage file storage, backup, and retrieval for future reuse
• Integrate variable data files into print templates
• Collect meter reads and coordinate service requests with vendors as needed
• Provide minimal training and support to end-users on equipment and processes
• Engage third-party vendors (including Xerox and others) for supplies and service support
• Lift and move materials up to 50 pounds as required
• Support a secondary client location approximately 5 miles away on a very limited basis (approximately four times per year)

Skills:

• Strong computer skills; functional PC knowledge (keyboard, mouse, file management)
• Intermediate MS Office (Word, Excel, PowerPoint): spreadsheets, formulas, sorting/filtering, graphs, importing/exporting data
• Ability to send/receive emails, use browsers, locate devices on network, configure printers
• Data entry, document management, and basic math skills (division, multiplication, percentages)
• Professionalism, customer service focus, and problem-solving ability
• Basic technical knowledge for reporting, web access, and printer connectivity/configuration

Experience:

• Minimum 1 year of experience in a customer service environment or print production environment

Education:

• High School Diploma or equivalent (required)
• Post-high school technology training or equivalent experience (required)

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

Job Type: Full-time

Pay: $19.57 per hour

Experience:

• print production: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Raleigh, NC 27603 (Required)

Work Location: In person

Salary : $20 - $20