What are the responsibilities and job description for the Sr Operations Supervisor position at CTDI?
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
Summary:
This independent, hands-on Supervisor will be responsible for the overall business performance and staff productivity within an operation. Specifically, responsibilities of this position include:
- Responsible for overseeing specified operations within the branch.
- Motivates teams of employees.
- Manage reports and statistical analysis as required.
- Ensure that quality standards are consistently met.
- Ensure that customer expectations are met and issues are resolved, including turnaround time.
- Provide input of ideas for continual process improvements as well as implementation of new processes.
- Responsible for on-time delivery performance and 100% on-time mentality throughout the organization.
Other Functions/Responsibilities:
- Other duties as assigned
Required Skills:
- Proven operations experience within a high volume and fast-paced environment.
- Proven team building and interpersonal skills with the ability to motivate others.
- Background in high volume distribution preferred.
- Excellent leadership ability.
- Proactive problem solving ability.
- Strong computer skills, including proficiency in Microsoft Word, Excel, and other spreadsheet applications.
- Technical background is a plus.
Required Experience:
- B.S. Degree in Operations or related field is preferred.
- 3-5 years of supervisory experience (preferably in a production or service environment) including experience working with P&L/budgets.
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 45 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship
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