Security Systems Specialist

Job Overview:

The Security Systems Specialist is a senior-level technical role responsible for the design, programming, deployment, and optimization of complex enterprise security systems. This position serves as a subject matter expert for access control, video surveillance, networking, and integrated security platforms.

In this role, you will lead high-level technical initiatives, support system commissioning, mentor team members, and ensure that CTCI delivers secure, reliable, and well-engineered solutions for our clients. You are both a technical expert and a trusted advisor who embodies CTCI’s mission to bring technology and construction together so systems perform

Responsibilities:

Custom Systems Programming and Management

• Develop and implement custom programming for security platforms to meet project and client requirements
• Plan and execute system upgrades, migrations, and expansions
• Conduct technical system audits and provide consultative recommendations
• Manage and maintain databases related to access control and video management systems
• Ensure proper documentation and configuration control across all systems

Security Systems Configuration and Support

• Configure, commission, and support a wide range of security systems and equipment
• Ensure systems operate efficiently and meet client performance expectations
• Provide advanced troubleshooting for access control, video, and integrated technologies
• Collaborate with project managers and field technicians to deliver successful project outcomes

Database Preparation and Programming

• Prepare and configure databases for enterprise-level systems
• Perform job-related programming tasks for computer-based security platforms
• Validate system integrity and accuracy prior to client turnover

System Operations and Commissioning

• Operate and test systems to demonstrate functionality
• Commission new installations and verify system performance
• Analyze system behavior and diagnose malfunctions
• Lead system acceptance testing and client demonstrations

Technical Support and Mentorship

• Act as a technical mentor to Security Service Specialists and project teams
• Provide escalation support for complex service issues
• Assist colleagues across offices with technical guidance and best practices
• Support sales and project teams with technical consultation for new opportunities and system add-ons

Network Expertise

• Serve as the department’s subject matter expert in network architecture, organization, and deployment
• Design, implement, and support secure network environments for security systems
• Troubleshoot and repair existing network infrastructure
• Develop standards and best practices to improve future deployments

Vendor Certifications and Professional Development

• Obtain and maintain required vendor and manufacturer certifications
• Stay current with emerging technologies, cybersecurity practices, and industry trends
• Represent CTCI as a highly skilled and certified technical resource

Special Projects Support

• Assist with proposal preparation, system design input, and technical scoping
• Support the Special Projects team with advanced technical requirements as needed