Accounts Receivable Specialist

Accounting Clerk - Job Summary

The Accounting Clerk will support Accounts Receivable (AR) operations by communicating with customers, maintaining account records, managing follow-up activities, assisting with master data updates, and tracking customer requests through internal systems. This role requires strong attention to detail, excellent verbal and written communication skills, proficiency in Microsoft Office applications, and a minimum of 3-4 years of AR/accounting experience.

Key Responsibilities

• Contact customers signing in at sold-to to discuss hierarchy while explaining needed changes and why.
• Notate accounts in High Radius with communication and send follow-up emails.
• Skip tracing for bad or missing contact data.
• Open Snow tickets to request any required master data changes.
• Create High Radius tasks for customer requests/collections follow-up requests.
• Follow up on unresolved tickets for escalation.
• Track communications for follow-ups.
• Impersonate at user level and account level in MPV.
• Maintain a high level of attention to detail.
• Communicate effectively with customers and internal partners, both verbally and in writing.

Required Skills

Accounting & AR Skills

• Accounts Receivable (AR)
• Accounting Operations
• Customer Account Management
• Collections Follow-Up
• Master Data Maintenance
• Record Documentation
• Ticket Management & Escalation Tracking

Technical Skills

• Microsoft Excel
• Microsoft Office Suite
• Microsoft Word
• High Radius
• Snow Ticketing System
• MPV (User and Account Level Impersonation)

Soft Skills

• Excellent Verbal Communication
• Excellent Written Communication
• Customer Service Skills
• Telephone Skills
• Attention to Detail
• Organization and Follow-Up Management
• Problem Solving

Nice to Have

• Imaging Software experience.

About company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).