What are the responsibilities and job description for the Customer Service and Sales Representative position at CT Team?
Job Summary
The Connecticut Team is looking for a Customer Service and Sales Representative to join our growing team. This role is focused on helping customers face-to-face, promoting client products, and building strong customer relationships.
You’ll play a key role in ensuring customers have a great experience while learning how to present solutions that meet their needs. Ideal candidates are outgoing, great communicators, and eager to grow their skills in both customer service and sales.
Responsibilities
- Interact with customers directly to answer questions, resolve concerns, and provide guidance on services
- Use active listening to identify customer needs and recommend products or service options
- Maintain up-to-date knowledge of current promotions and offerings
- Support sales efforts through effective communication and follow-up
- Accurately document customer interactions in our system
- Collaborate with your team to meet individual and team goals
Qualifications
- Customer-facing experience in retail, hospitality, or sales preferred
- Strong communication skills and a friendly, professional attitude
- Comfortable working with goals and handling product info or promotions
- Basic computer literacy for documentation and reporting
- Detail-oriented and dependable, with a team-player mindset
What We Offer
- Paid training and ongoing support
- Clear paths for advancement into leadership roles
- A positive, team-oriented environment with regular incentives
- Valuable experience in both customer relations and in-person sales strategy
Job Type: Full-time
Pay: $900.00 - $1,200.00 per week
Ability to Commute:
- Wethersfield, CT 06129 (Preferred)
Work Location: In person
Salary : $900 - $1,200
