Quality Assurance Specialist

Job Summary

The Quality Assurance (QA) Specialist conducts qualitative and quantitative testing of products and raw materials throughout the entire production process, ensuring products and packaging meets standards. As a QA Specialist, you are responsible for setting up and participating in experiments and research as directed by the QA Manager. QA Specialists may be cross-trained and asked to support other departments occasionally to meet business needs.

This is a full time position at $18 per hour in our Rocky Hill (CTPharma) facility. Shift time is 10am-6:30pm.

Essential Duties and Responsibilities

• Perform quality inspections, auditing against cGMP and SQF criteria and confirming product quality standards are being met.
• Monitor and ensure traceability of plant and product movement throughout the facility.
• Perform periodic review of procedures, forms, logs, and master batch records.
• Assist in customer complaints and product investigations—helping to assess risk, identify root cause, and provide solutions.
• Inspect packaged orders to ensure correct content and quantities as deemed necessary.
• Ensure the consistency and efficiency of products through quality control testing and procedures.
• Collect samples as needed for quality testing.
• Regularly clean and sterilize equipment and workspace.
• Maintain strict inventory record of raw materials, chemicals, waste, and equipment.
• Manage, document, and dispose lab waste.
• Maintain Material Safety Data Sheets (MSDS) for all chemicals and products.
• Follow laboratory safety protocols.
• Monitor and maintain quality control measures in accordance with state and local laws.
• Perform quality inspections, auditing against cGMP and SQF criteria and confirming product quality standards are being met.
• Monitor and ensure traceability of plant and product movement throughout the facility.
• Perform periodic review of procedures, forms, logs, and master batch records.
• Assist in customer complaints and product investigations—helping to assess risk, identify root cause, and provide solutions.
• Inspect packaged orders to ensure correct content and quantities as deemed necessary.
• Ensure the consistency and efficiency of products through quality control testing and procedures.
• Collect samples as needed for quality testing.
• Regularly clean and sterilize equipment and workspace.
• Maintain strict inventory record of raw materials, chemicals, waste, and equipment.
• Manage, document, and dispose lab waste.
• Maintain Material Safety Data Sheets (MSDS) for all chemicals and products.
• Follow laboratory safety protocols.
• Monitor and maintain quality control measures in accordance with state and local laws.
• Adhere to company policies and Standard Operating Procedures (SOP).
• Maintain a clean and safe working environment within the facility and production areas.
• Immediately inform QA Manager of any system or equipment discrepancies.
• Ensure all products are of high quality and visually aesthetic, reporting concerns to management for remediation.
• Perform other duties as assigned by management.

Minimum Qualifications

• High school diploma, GED, or equivalent required.
• 1 year of QA experience in a laboratory setting or 2 years of manufacturing assembly line experience required.
• Must have a positive attitude and work well with others in a team environment.
• Willing to learn about, operate, and maintain facility equipment in a safe manner.
• Able to understand proper and safe handling of hazardous materials.
• Must have effective time management and multitasking skills.
• Must have strong computer skills.
• Ability to safely climb, squat, bend, twist, kneel and stand for at least 8 hours per day, and lift up to 25 pounds.
• Must be authorized to work in the United States.
• Must be 21 years of age or older and able to successfully register with the state’s cannabis commission as an agent.
• Must comply with all laws, regulations, and policies associated with the industry.

Preferred Qualifications

• Associate degree or equivalent preferred.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lb. Able to stand for 90% of the time. Comfortable with heights, occasionally ascends/descends a ladder to service the lights, filters, trellis netting and ceiling fans up to 25ft. Comfortable working atop and traversing scaffolding, when required. Comfortable with changing environment temperatures and humidity. Exposure to pollen, dust, dander, and other nature elements. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment

Work is performed in a warehouse environment. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.