What are the responsibilities and job description for the Mgr People Systems (remote) position at CSX?
Job Summary
JOB DESCRIPTION
The Manager, People Systems is responsible for the optimization, and ongoing evolution of the Oracle Human Capital Management (HCM) platform, with a strong focus on Oracle’s Redwood User Experience (UX). This role leads quarterly Oracle HCM releases, drives the transition from Responsive UI to Redwood, and enables modern, AI‑powered employee experiences through Visual Builder Studio, Guided Journeys, Oracle Guided Learning, and embedded Redwood AI capabilities.
The role partners closely with Human Resources, Total Rewards, Technology, and external Oracle peers to deliver a scalable and intuitive HCM ecosystem that improves usability, adoption, and operational efficiency while aligning with Oracle’s product roadmap and industry best practices.
Key Responsibilities
CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists.
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook X LinkedIn Instagram YouTube
Closing Statement
At CSX, two of our six Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.
CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.
This role offers an annual salary range based on experience and qualifications. In addition to base salary we provide an annual bonus opportunity.
At CSX, we prioritize valuing and developing employees, as well as operating safely. We are committed to offering our team members competitive compensation, a comprehensive benefits package, and unlimited growth opportunities. Our benefits support financial, physical, emotional, and social well-being, with health plans, wellness programs, and customizable coverage options. Learn more about our benefits here .
JOB DESCRIPTION
The Manager, People Systems is responsible for the optimization, and ongoing evolution of the Oracle Human Capital Management (HCM) platform, with a strong focus on Oracle’s Redwood User Experience (UX). This role leads quarterly Oracle HCM releases, drives the transition from Responsive UI to Redwood, and enables modern, AI‑powered employee experiences through Visual Builder Studio, Guided Journeys, Oracle Guided Learning, and embedded Redwood AI capabilities.
The role partners closely with Human Resources, Total Rewards, Technology, and external Oracle peers to deliver a scalable and intuitive HCM ecosystem that improves usability, adoption, and operational efficiency while aligning with Oracle’s product roadmap and industry best practices.
Key Responsibilities
- Lead and manage quarterly Oracle HCM Cloud releases, including impact assessments, feature enablement, regression testing, UAT coordination, and change readiness.
- Ensure timely review of Oracle “What’s New” documentation and proactively plan for upcoming Redwood, UX, and AI‑enabled features.
- Maintain system stability, performance, and data integrity within a highly configurable SaaS environment.
- Monitor and interact in Oracle’s Customer Community and Ideas Lab
- Enable and configure Redwood functionality using Functional Setup Manager, profile options, and required scheduled processes aligning with Oracle’s future state design standards.
- Conduct thorough UAT with a focus on user experience, performance, accessibility, and adoption.
- Manage and oversee Redwood page customizations using Visual Builder Studio (Express and Advanced modes).
- Establish governance, deployment standards, version control, and upgrade‑safe personalization practices.
- Deliver a modern, intuitive, AI‑enabled user experience while minimizing technical debt and customizations.
- Partner with the People Systems team to implement and manage Redwood‑based Guided Journeys to streamline HR processes and improve employee and manager experience.
- Own and administer Oracle Guided Learning, creating in‑application guidance to support onboarding, change management, and continuous adoption.
- Leverage analytics from Guided Learning to identify adoption gaps and optimize content.
- Experience in Oracle Transaction Business Intelligence (OTBI) and Oracle Business Intelligence Publisher (BIP)
- Leverage Oracle AI technologies tostreamline workflows, enhance decision‑making, and identify opportunities for automation across the organization.
- Configure and enable Redwood‑embedded AI features, including AI‑driven recommendations and guided experiences, in alignment with Oracle’s roadmap.
- Partner with stakeholders to identify opportunities where AI can reduce friction, improve decision‑making, and automate manual processes.
- Develop and maintain strong relationships with Oracle peers and client communities to share insights and influence Oracle enhancements.
- Benchmark with other Oracle HCM customers to understand best‑in‑class solutions and challenge the status quo.
- Bachelor’s degree
- 3 years of experience in HRIS/Human Resources Capital Management Systems
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field
- 5 years of experience in HRIS/Human Resources Capital Management Systems
- Hands‑on experience with Oracle Human Capital Management Cloud.
- Strong knowledge of Redwood UX, Visual Builder Studio, and Oracle’s quarterly release cadence.
- Experience with Oracle Guided Learning, Guided Journeys, and digital adoption strategies.
- Understanding of security roles, data privacy principles, and integration dependencies.
- Experience managing project teams and prioritizing multiple initiatives efficiently.
- Ability to establish governance, standards, and operating rhythms for system enhancements.
- Strong change management mindset with a focus on user adoption and experience.
- Excellent verbal and written communication skills with technical and non‑technical stakeholders.
- Strong influencing skills to drive innovation, challenge legacy practices, and continuously improving user experience.
- Demonstrated experience leading or influencing teams in a matrixed, cross‑functional environment.
- Strong understanding of HR processes, data structures, and security frameworks within a cloud‑based HCM
- Proven analytical capability with the ability to translate business requirements into effective system designs.
- Ability to manage multiple complex initiatives simultaneously in a fast‑paced, dynamic environment.
CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists.
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook X LinkedIn Instagram YouTube
Closing Statement
At CSX, two of our six Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.
CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.
This role offers an annual salary range based on experience and qualifications. In addition to base salary we provide an annual bonus opportunity.
At CSX, we prioritize valuing and developing employees, as well as operating safely. We are committed to offering our team members competitive compensation, a comprehensive benefits package, and unlimited growth opportunities. Our benefits support financial, physical, emotional, and social well-being, with health plans, wellness programs, and customizable coverage options. Learn more about our benefits here .