What are the responsibilities and job description for the Lead Sr Agile Coach position at CSX Technology?
Job Description
Job Description
Job Summary - Lead Sr Agile Coach
Serves as an Information Technology (IT) leader, responsible for managing a diverse, matrixed group of Agile Coaches aligned to software development, IT operations and/or Enterprise Services teams. Ensures iterative delivery, continuous improvement practices; collaborates on Agile roadmap; champions governance; enhances strategic portfolio management. Focuses on employee development and growth, along with direct involvement in Scaled Agile practices including Scrum, Kanban, CI/CD, and DevOps frameworks in support of accelerated CSX delivery.
Primary Activities and Responsibilities
Minimum Qualifications
Equivalent Minimum Qualifications
Preferred Qualifications
Knowledge and Skills
Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence. #DICE
Job Requirements
Job Summary - Lead Sr Agile Coach
Serves as an Information Technology (IT) leader, responsible for managing a diverse, matrixed group of Agile Coaches aligned to software development, IT operations and/or Enterprise Services teams. Ensures iterative delivery, continuous improvement practices; collaborates on Agile roadmap; champions governance; enhances strategic portfolio management. Focuses on employee development and growth, along with direct involvement in Scaled Agile practices including Scrum, Kanban, CI/CD, and DevOps frameworks in support of accelerated CSX delivery.
Primary Activities and Responsibilities
- Organize, direct, and work with a team of high-skilled individuals; identify and support necessary professional development as well as growth in support of career aspirations; lead with consistency and integrity
- Collaborate across Technology organization (Product Management, Enterprise Engineering, IT Operations, Enterprise Services) leaders to align delivery capacity to organizational priority and emerging needs
- Gather, analyze, and present quantitative and qualitative metrics to inform the continuous improvement of the development processes and team integrations
- Ensure comprehensive coverage and enable organization accountability for standard implementation of Agile practice; coordinate and facilitate events for cross-domain planning, synchronization, demonstrations, and continuous improvement
- Maintain awareness of product value delivery (including budget, forecast, and risk); identify impediments, evaluate solutions, and monitor their effect on complex systems; ensure continuous improvement through team action plans
- Coaches and guides Agile Coaches; also coaches Product Managers and Product leadership, (Software/Enterprise) Engineering development teams and leadership; leverages 1:1 mentoring and group engagement with a focus on optimization of the entire delivery system
- Supports and mentors department talent; establishes and advances best practices across product/program aligned Agile Coaches and delivery portfolio management
- Compile disparate information, form logical conclusions, and present the information in a cohesive, intelligible manner; publish and maintain Agile practice KPIs; coordinate Agile coaches
- Manage departmental personnel, budget, and resources including financial responsibility for projects within span of control
- Follow best practices around developing and maintaining secure systems
- Miscellaneous activities and responsibilities as assigned by manager
Minimum Qualifications
- Bachelor's Degree/4-year Degree
- 5 or more years of experience in managing or leading IT projects; working with Agile teams and Frameworks
Equivalent Minimum Qualifications
- High School Diploma/GED
- 7 or more years of experience in managing or leading IT projects; working with Agile teams and frameworks
Preferred Qualifications
- Graduate Degree
- 10 or more years of experience in managing or leading Transportation/Logistics/Rail Operations IT projects
- 2 or more years of supervisory experience
- PMI-ACP, CSM, CTC, CEC, or equivalent certifications
- Certifications/Licenses: SAFe (Scaled) Certifications, Certified Release Train Engineer, Certified Scrum Master, Certified Scrum Professional, Certified Team or Enterprise Coach, PMI-ACP
- Experience with leading Scaled Agile program planning, risk management, and coaching program level initiatives
Knowledge and Skills
- Focus on value-creation, coupled with the initiative to act and accountability to rapidly inspect and adapt
- Desire to lead a diverse, matrixed team, including coaching, skills inventory assessment and creation of meaningful development plans; conflict management and problem resolution skills
- Practiced familiarity with iterative software delivery, including Agile development frameworks such as Kanban, Scrum, and Scaled Agile (SAFe); ability to constructively guide coaching efforts to ensure optimal outcomes
- Ability to influence executives, leaders, business units, and technology teams on Agile and it's contribution to the company strategic direction
- Commitment to collaboration and enterprise-wide teamwork, bolstered by effective written and oral communication skills
- Ability to navigate through complex and ambiguous situations while serving as the procedural expert, change agent, and employee advocate; balanced, but significant, drive for change in pursuit of continuous improvement
- Effectively audit and guide team action plans, and facilitate change management
- Strategic thinking and ability to influence at various levels, leading a matrixed, cross-functional team
- Ability to anticipate and analyze problems, resolves issues through creative problem solving, and manage multiple assignments and changing priorities
- Understanding of IT Operations and DEVOPS/DEVSECOPS concepts
- Ability to work effectively in a collaborative remote environment
Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence. #DICE
Job Requirements
- Work hours may vary in length and schedule (may include a non-standard work week)
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