What are the responsibilities and job description for the HRBP, CloudKitchens - Los Angeles position at css?
Who we are
CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.
We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
Key Responsibilities:
- Strategic HR Planning: Collaborate with business leaders to develop and implement HR strategies that align with the company’s goals and objectives.
- Talent Management: Partner with hiring managers and business unit leaders to identify workforce planning needs, talent strategy, and development. Collaborate with managers to create career development plans for employees, supporting their professional growth and succession planning.
- Performance Management: Support performance evaluation processes, provide guidance and coaching on goal-setting, feedback, and development plans. Coach managers on performance-related issues, ensuring fair and consistent practices.
- Organizational Development: Assess organizational needs and provide recommendations for enhancing employee engagement, productivity, and effectiveness. Collaborate on change management initiatives, including organizational restructuring, mergers, and acquisitions.
- HR Analytics: Utilize HR data and metrics to identify trends, provide insights, and drive data-based decision-making and continuous improvement.
- Employee Relations: Serve as a point of contact for employee concerns, addressing grievances, conflicts, and providing guidance on HR policies and procedures. Promote a positive work environment by fostering effective communication and conflict resolution.
- HR Policy and Compliance: Stay updated with employment laws, regulations, and industry best practices. Develop and implement HR policies, ensuring compliance and consistency across the organization.
- Employee Engagement: Develop and execute initiatives that foster a positive, inclusive, and high-performing work culture.
What we’re looking for:
- Experience: 10–15 years of relevant HR experience, with at least 7–10 years in HR business partnering within high-growth US-based companies.
- Proven expertise across strategic HR planning, employee relations, organizational development, and talent management.
- Experience supporting fast-paced, scaling environments. Preferred industries include real estate, tech and operations-heavy businesses.
- Strong analytical mindset with the ability to leverage HR metrics and data for insights and decision-making.
- Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.
- Bachelor’s degree preferred.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
Ready to join us as we serve those who serve others?
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