What are the responsibilities and job description for the Administrative Assistant position at CSS?
CSS is seeking a dedicated Administrative Assistant to support the smooth and efficient operation of daily office and administrative functions. We are a diverse team of collaborators, doers, and problem-solvers committed to a culture of safety and excellence. This role directly impacts the mission of enabling safe and repeatable spaceflight, contributing to Blue Origin's vision of millions of people living and working in space for the benefit of Earth. Passion for our mission and vision is required.
The ideal candidate is proactive, service-oriented, and equipped with strong organizational and customer service skills. This individual will support internal teams, external visitors, and overall office operations in a fast-paced environment. Attention to detail, professionalism, and the ability to work independently are critical to success.
Work Schedule: 6:00 AM – 3:30 PM, Monday–Friday. Telework is not available.
Responsibilities
Customer Service & Reception
The ideal candidate is proactive, service-oriented, and equipped with strong organizational and customer service skills. This individual will support internal teams, external visitors, and overall office operations in a fast-paced environment. Attention to detail, professionalism, and the ability to work independently are critical to success.
Work Schedule: 6:00 AM – 3:30 PM, Monday–Friday. Telework is not available.
Responsibilities
Customer Service & Reception
- Provide exceptional internal and external customer service.
- Greet, announce, and assist clients, applicants, employees, and visitors.
- Manage and verify all visitors while adhering to company security and safety protocols.
- Maintain a clean, professional reception area, conference rooms, and other common spaces.
- Perform general administrative duties that may change daily.
- Assist with scheduling, preparing, and setting up meeting and conference rooms.
- Coordinate catering and meeting/event setup as needed.
- Print badges and tool chits for employees and contractors; manage badging protocols.
- Coordinate and assist with new hire onboarding activities.
- Provide administrative support to the admin team and other business units as needed.
- Serve as a main point of contact for facility and operational needs.
- Request building, maintenance, and housekeeping services as needed.
- Provide stock for office centers and kitchens around campus; inventory and replenish office and kitchen supplies.
- Work independently on projects from conception to completion.
- Support tasks such as setting up office workspaces, conference rooms, internal communications, customer meetings, procurement of office items, and other ad hoc operational projects.
- Maintain understanding and adherence to Administrative Operation Directives.
- 3–5 years of experience in administrative, reception, customer service, concierge, hospitality, or similar roles.
- Strong work ethic with the ability to multitask, prioritize, and adapt in a fast-paced environment.
- High level of integrity, confidentiality, and business professionalism.
- Strong oral and written communication skills with positive, professional behavior.
- Intermediate Microsoft Office skills (Word, Excel, Outlook, Teams).
- Ability to earn trust, build positive relationships, and contribute to a culture of inclusion.
- Ability to lift up to 25 lbs.
- Valid driver's license.
- Ability to work a minimum 40-hour week; overtime or weekends may be needed as mission requires.
- Associate's or bachelor's degree preferred.
- Experience with visitor management, security, and badging systems.
- Strong problem-solving abilities and willingness to learn.
- Self-starter with a bias for action.
- Exceptional attention to detail and accuracy.
- Excellent organizational skills.
- Foreign language proficiency (Spanish preferred).