What are the responsibilities and job description for the Customer Service Representative position at CSP Professional Network?
Customer Service Representative – Hiring Immediately – Austin, TX
Pay: $17–$19/hr | Full-Time | Paid Training Provided
We're hiring Customer Service Representatives in Austin to join a growing, supportive team. No prior experience is required — we provide full paid training to get you confident and ready from day one.
What you'll do:
- Answer inbound customer calls and respond to questions and requests
- Assist with account, billing, or service-related issues and resolve them accurately
- Document every customer interaction clearly in our system
- Follow up on open tickets to ensure timely resolution
- Consistently meet daily quality, accuracy, and productivity goals
What we're looking for:
- High school diploma or GED
- Comfortable using a computer and navigating multiple systems at once
- Clear, friendly, and professional verbal communication
- Reliable attendance and strong time management
- Patient, solutions-focused approach when handling difficult calls
What we offer:
- Fully paid training — no experience necessary
- Weekly or biweekly pay
- Stable, full-time schedule
- Real advancement path into senior CSR, quality assurance, or team lead roles
- Interviews available this week
Looking for a stable role with room to grow? Apply now — we're interviewing immediately.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
Work Location: In person
Salary : $17 - $19