What are the responsibilities and job description for the Collision Repair Estimator position at CSN Collision?
Collision Repair Estimator
Location: Katy Collision Center, 19155 West Little York Rd, Katy, TX 77449
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Join Our Team at Katy Collision Center
At Katy Collision Center, our mission is simple: we strive to provide exceptional automotive services that go beyond expect. What sets us apart is our unwavering dedication to quality craftsmanship, using cutting-edge technology, top-tier parts, and delivering meticulous attention to detail to ensure jobs are done right the first time. We believe service is more than just repairs — it’s about building trust through transparency and open communication.
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What You’ll Do
· Greet customers warmly and conduct thorough damage assessments on their vehicles
· Write accurate, detailed collision repair estimates using industry-standard estimating software (e.g., CCC One)
· Review and clearly explain repair plans to customers in a friendly, customer-focused manner
· Coordinate with insurance adjusters to secure approvals and ensure adherence to proper repair protocols
· Collaborate closely with technicians, painters, and parts staff to streamline workflow and meet turnaround (cycle time) targets
· Keep customers regularly updated on repair progress and delivery timelines
· Ensure all estimates align with OEM repair standards and uphold shop quality benchmarks
· Experience: Prior role as an Auto Body or Collision Repair Estimator, or Insurance Adjuster (I-CAR Certifications preferred)
· Skills: Proficiency with estimating software (CCC One or similar), strong negotiation, and excellent communication abilities
· Knowledge: Familiarity with OEM repair processes, insurance claims procedures, and collision repair operations
· Traits: Detail-oriented, highly organized, customer-centric, and capable of thriving in a fast-paced setting
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· Core Culture: Be part of a team that values trust, transparency, and exceeding customer expectations — not just repairing cars
· Quality-Driven: Join a workplace that leverages advanced tools and premium parts to ensure every repair reflects top-tier craftsmanship
· Supportive Environment: Work alongside a skilled, collaborative team committed to delivering exceptional results
· Mission-Aligned: Help fulfill a mission that goes beyond fixing vehicles — to foster lasting relationships built on open communication and trust