What are the responsibilities and job description for the Center Supervisor position at CSL?
Responsibilities
- Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections
- Provides instructions, conducts meetings and communicates performance expectations
- Advises management of employee relations and escalated donor issues
- In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time
- Monitors time card reporting procedures, attendance and utilization of overtime
- Conducts error investigations and develop recommendations for process improvement
- Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
- Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
- May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retentionQualifications:
- High school diploma or equivalent vocational or technical training
- Bachelor’s Degree or equivalent combination of education and professional work experience preferred
- Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.