What are the responsibilities and job description for the Associate Director, North America Logistics position at CSL?
Reporting to the Head, In-Market Logistics Operations, Americas, as the Associate Director, North America Logistics, you will be accountable for regional outcomes across countries and business units, including leadership through managers, regional governance, budget ownership, integration, continuity and cross-market decisions. You will lead North America logistics performance and governance across the US and Canada, with accountability for the Behring and Vifor business. You will ensure consistent service, cost, compliance, continuity and operating discipline across markets, business units and logistics partners. You will be responsible for North America importation, warehousing, transportation and distribution operating model. You will lead managers and support resources across markets and business units, you will establish clear accountabilities, backup coverage and decision pathways, and you will build leadership capability, succession coverage and organizational readiness.
This is a hybrid role, requiring three (3) days of onsite work weekly. #LI-hybrid
The Role:
Operations:
- Oversee logistics performance across the US and Canada.
- Align execution standards across Behring and Vifor operations.
- Coordinate cross-market priorities, dependencies and recovery plans.
- Drive consistent operating discipline across the regional network.
- Ensure effective integration and execution of regional logistics activities.
Service, Cost and Compliance:
- Own North America service, cost, compliance and operational performance.
- Lead regional performance reviews and corrective actions.
- Own the North America Behring and Vifor logistics budget and cost outlook.
- Ensure consistent quality-system execution and inspection readiness across markets.
- Balance market requirements with regional capacity, cost and continuity needs.
Vendor Governance:
- Regional governance for 3PL, transportation and service providers.
- Lead cross-market business reviews, escalations and improvement commitments.
- Coordinate vendor performance expectations across Behring and Vifor operations.
- Partner with Sourcing, Quality and Finance on performance, commercial and compliance matters.
Projects and Integration:
- Accountable for coordination and execution of US and Canada logistics projects.
- Lead Behring and Vifor integration activities affecting the logistics network.
- Align stakeholders, resources, milestones, risks and operational readiness.
- Ensure changes are transitioned into stable day-to-day operations.
Business Continuity and Escalation:
- Own regional escalation management for issues affecting multiple markets or business units.
- Oversee North America continuity plans, backup structures and recovery coordination.
- Make cross-market prioritization decisions during constrained capacity or disruption.
- Provide Americas leadership with clear impact assessments and recovery actions.
Decision Rights:
- Make regional decisions affecting multiple markets, business units and vendors.
- Set North America operating priorities and governance expectations.
- Approve cross-market recovery and resource allocation actions within delegated authority.
- Escalate material enterprise risks with options and recommendations.
Your Skills & Abilities:
- Bachelor’s degree in supply chain, logistics, engineering, business or a related field, or equivalent experience; advanced degree desirable.
- 8 years of leadership experience across multi-site or multi-country logistics operations in a regulated environment.
- Pharmaceutical/biotech industry experience strongly preferred but not required.
- Demonstrated accountability for managers, budgets, vendors, projects and business continuity.
- Experience integrating operations across business units or operating models.
- Strong executive communication, cross-functional influence, governance and complex decision-making skills.
Leadership Competencies:
- Regional leadership and enterprise perspective
- Decision-making across competing priorities
- Leadership through managers
- Cross-functional influence
- Organizational capability building
- Governance, risk management and business continuity leadership
- Cost and Continuous improvement mindset
Travel Requirements:
- Up to 25% domestic and international travel.