What are the responsibilities and job description for the Donor Support Technician position at CSL Plasma?
Job Overview
Join our dynamic team as a Donor Support Technician, where you will play a vital role in ensuring the safety, accuracy, and efficiency of blood donation processes. This energetic position involves providing exceptional support to donors through specimen collection, patient care, and data entry, all while maintaining strict adherence to laboratory procedures and safety protocols. Your enthusiasm and attention to detail will help us deliver a seamless donor experience, contributing directly to life-saving initiatives. This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare environment dedicated to community health and well-being.
Responsibilities
- Perform blood sampling and venipuncture using aseptic techniques to ensure safe and accurate specimen collection
- Assist donors with patient service, including explaining procedures, answering questions, and ensuring comfort throughout the donation process
- Collect, process, and handle specimens following laboratory procedures and safety standards
- Record donor information accurately into Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems with precise data entry
- Monitor vital signs such as blood pressure, pulse, and temperature; assess donor health status before donation
- Maintain proper specimen handling, labeling, and storage in accordance with laboratory protocols
- Support donor care by providing basic life support (BLS) or CPR if necessary during any emergency situations
Experience
- Previous laboratory experience or medical laboratory work experience preferred but not required; training will be provided for qualified candidates
- Knowledge of laboratory techniques including specimen collection, processing, and handling
- Familiarity with hospital or clinical settings enhances understanding of patient care and safety procedures
- Experience with EMR/EHR systems for efficient data entry and record keeping
- Strong customer service skills with the ability to communicate effectively with diverse populations including geriatrics and pediatrics
- Basic understanding of medical terminology, anatomy knowledge, physiology concepts, and blood sampling procedures such as venipuncture and phlebotomy specimen handling
- Ability to perform heavy lifting as needed during specimen transport or equipment setup
- Certification in CPR or basic life support (BLS) is highly desirable; willingness to obtain certification if not already certified
Join us in making a difference! We are committed to fostering a supportive environment where your skills grow alongside your passion for healthcare. This role offers meaningful work that directly impacts community health initiatives while providing valuable experience in clinical laboratory practices.
Pay: $15.82 - $17.27 per hour
Expected hours: 25.0 – 30.0 per week
Work Location: In person
Benefits:
401K Plan, Vacation & Paid Time Off, Health InsuranceSalary : $16 - $17