Property Manager- Multiple Downriver Locations

The Liaison (Property Manager) is responsible for promoting the belief in the cooperative principles and assisting in creating a strong community that adheres to CSI Support policies and federal, state, and local laws. This is accomplished by providing continuous education to empower all resident-members to participate in the management of their cooperative while maintaining a positive and respectful attitude. Additionally, Liaison supports the volunteers in the day-to-day management of the co-op, acts in the best interest of the cooperative, and represents the corporation in a positive manner and promotes the mutual policy of respect between members. This role will serve the downriver locations including: Ecorse, Riverview, Southgate, Wyandotte, Trenton.

Essential functions

• Manage the daily operations of the properties

• Maintain and store documentation effectively

• Oversee onsite paid staff and contractors

• Complete annual budgets and monitor monthly finances

• Ensure high-quality customer service and maintain positive resident-member relationships by providing timely information to resident-members and effectively addressing their questions, concerns, and complaints.

• Promote volunteer engagement and provide ongoing support within our unique cooperative management system.

• General oversight and education of co-op volunteers

• Review waitlist with leasing chairs to ensure full occupancy

• Review vendor invoices for payment approval

• Conduct and oversee general inspections

• Write monthly co-op report about overall operations of the assigned co-ops

• Non-payment notices and follow-up

• Performs other related duties as assigned.

Supervisory responsibilities

The Liaison may be responsible for supervising onsite personnel at co-op locations, including monitoring daily work activities and hours worked.

Work environment

Liaisons generally work in an office environment and in the local co-op apartment buildings they are serving.

Physical demands

This position requires sitting at a desk for extended periods of time and a significant amount of time on the phone.

• Must be able to push/pull/lift up to 30 pounds

Travel required

• Reliable transportation.

• Frequent travel to the local co-ops apartment buildings they are serving

Required education and experience

• Bachelor’s degree required or relevant experience

• Proficient in Microsoft Office applications

• Possess strong analytical skills

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Ability to work independently and/or with a team and take ownership of assigned tasks

• Diligence for quality work

• Respect, passion, and commitment for working with seniors

Work authorization/security clearance requirements

Department of Homeland Security (DHS) regulation requires all employees—citizens, residents, and nonresidents—to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented.

Affirmative Action/EEO statement

CSI is an Equal Opportunity Employer

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.