What are the responsibilities and job description for the Receptionist position at CSI Leasing Inc?
Receptionist & Client Care (Sales Support)
Location: Onsite - Miami, FL
Schedule: Miami business hours — 8:00 a.m. to 4:30 p.m. ET. Monday–Friday
Aeroservicios USA is a Miami-based provider of new and refurbished Ground Support Equipment (GSE), serving domestic and international airlines, commercial, cargo, regional, and charter as well as major ground handlers and FBOs. We operate a 110,000 sq. ft. maintenance facility and 150,000 sq. ft. of outdoor storage, supplying equipment through direct sales, leases, and short-term rentals, backed by quality maintenance services.
Aeroservicios USA has an immediate opportunity for a full-time Receptionist & Client Care (Sales Support), onsite at Miami office, to handle inbound phone and WhatsApp interactions and website inquiries received via the shared inbox, and to route structured handoffs to Sales. This role is not quota-carrying and does not set pricing or negotiate.
Key Responsibilities
• Answer and redirect phone calls to the appropriate contacts
• Handle incoming WhatsApp calls and messages
• Take messages and provide the best possible service to all contacts
• Follow up on calls by email
• Respond to requests submitted through the website
• Support the Sales team with phone and email follow-up
Minimum Qualifications
• Experience handling phone calls and customer inquiries
• Ability to manage WhatsApp messages and calls professionally
• Strong customer service and commercial communication skills
• Ability to follow up on calls and messages via email
• Experience responding to inquiries received through company websites
• Ability to support the Sales Department with follow-up by phone and e-mail.
• Good communication skills in English and Spanish with clear phone/WhatsApp etiquette and professional writing.
Preferred Qualifications
• 1-3 years previous receptionist experience
• Experience supporting Sales teams with lead intake and structured handoffs.
• Familiarity with B2B industrial/aviation or ground support equipment (GSE) sectors.
• Basic comfort preparing summary emails, call notes, and simple document templates.
• High school diploma or equivalent
Salary : $18 - $20