What are the responsibilities and job description for the General Manager position at CSG Talent?
Position Overview
A market-leading equipment dealership is seeking a General Manager to lead its operations in Hawaii across sales, rentals, parts, and service.
Reporting directly to the CEO, this individual will assume full responsibility for a multi-branch business serving the construction, infrastructure, agricultural, and industrial sectors. The role will oversee all core business functions with responsibility for operational performance, customer relationships, profitability, and long-term growth.
- Provide overall leadership and strategic direction for a multi-location equipment dealership and rental business.
- Lead daily operations across equipment sales, rentals, parts, and service departments.
- Drive revenue growth, profitability, and customer satisfaction across all branches.
- Manage and develop branch leadership teams and functional department managers.
- Oversee budgeting, forecasting, financial planning, and overall P&L performance.
- Develop and execute strategies to support continued rental fleet growth and aftermarket performance.
- Maintain and strengthen relationships with key customers, OEM partners, suppliers, and industry stakeholders.
- Support inventory management, logistics coordination, and operational planning across multiple locations.
- Implement continuous improvement initiatives focused on safety, productivity, and service delivery.
- Recruit, mentor, and develop leadership talent throughout the organization.
- Identify opportunities for market expansion, operational enhancement, and additional product line growth.
- 7 years of senior leadership experience within equipment dealerships, industrial distribution, rental, trucking, material handling, power systems, or related industries.
- Proven experience managing multi-branch operations with full P&L responsibility.
- Strong background in equipment sales, rentals, parts, service, and aftermarket operations.
- Demonstrated ability to lead operational teams and drive business performance across multiple functions.
- Experience working within OEM/dealer distribution environments and managing manufacturer relationships.
- Strong commercial, operational, and financial acumen.
- Excellent leadership, communication, and relationship management skills.
- Bachelor's degree preferred, though equivalent industry leadership experience will also be considered.