What are the responsibilities and job description for the Sales Associate/Customer Service position at CSG Mass?
Overview
We are seeking a motivated and enthusiastic Sales Associate/Customer Service representative to join our dynamic team. This role is essential in providing exceptional customer service, driving sales, and ensuring a positive shopping experience for our customers. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Engage with customers to provide outstanding service and support throughout their shopping experience.
- Conduct product demonstrations to educate customers about features and benefits.
- Utilize upselling techniques to enhance customer purchases and increase sales.
- Maintain knowledge of current promotions, products, and store policies to assist customers effectively.
- Supervise junior staff members when necessary, ensuring adherence to company standards.
- Exhibit excellent etiquette when handling customer inquiries or concerns.
Experience
- Previous experience in retail sales or customer service is preferred.
- Bilingual candidates are encouraged to apply as it enhances communication with diverse customers.
- Strong communication skills are necessary for effective interaction with customers and team members. If you are passionate about delivering exceptional customer experiences and thrive in a retail environment, we invite you to apply for this exciting opportunity as a Sales Associate/Customer Service representative.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Work Location: In person
Salary : $55,000 - $65,000